Customer Ratings & Reviews

I had the older version of this laptop and loved it. I was so sad when I broke the screen, but I was so happy that they still had a laptop similar to the one I had. I have had this laptop for two months and it has not disappointed

Everything works just like you would expect. The keyboard is a little cheesy to type on. Windows 11 is a pain just as you would expect. When finally get it out of "S" mode it is more workable. Get on youtube to find out how to get rid some of the advertisements.

Not a bad laptop for basic needs. The touch screen is great. I was not able to find a docking station for this which is disappointing but still a decent laptop.

I never own a lab top but I’m so amazed with this one love it

The Laptop is working out great. Everything that I had on my old Laptop was transferred over to this one. It was also easy to see if I could get a Credit Card for Best Buy. Best Buy and Geek Squad work out well together. Thanks to both of you..

The HP laptop we selected is a great purchase. The speed of the computer and ease of use with a full keyboard is amazing. Great purchase from Best Buy!

Computer is great. But the bottom panel is flimsy and cracks. Otherwise product is good.

It's fine for the price. I have a more expensive model of the same computer and I really notice the difference in the quality and color of the images on the screen. Also the keyboard... but it is serving it's purpose and was relatively inexpensive.

Greatest laptop! Looked for a few months to find a 15.6" laptop with 10 key feature and Intel Core 5. Super light and fast! Recommended to a friend who purchased the exact model. Great value.

I purchased this last year. The quality still goods. No complaints so far. Happy with this product

I mainly use this for gaming, Youtube, Netflix and News, my Granddaughters play Roblox on it as well. We all LOVE IT!

This Lenovo laptop is perfect for my needs. I love the touchscreen and it is not heavy. The keyboard is easy to use and the screen is very clear.

I was in the market for an affordable laptop with a decent size storage to perform faster than the average basic computer. I received exactly what I was looking for and more! & I was able to purchase while it was on sale.

Great computer, I like HP products and Best Buy service at the store. I bought it on line and went to the store to install my Webroot security on it. I always buy my computers from Best Buy wherever we live

Great desktop computer with a very vibrant display that is very usefull for all of my needs. This was purchased for use at our church and it has made many things so much easier to operate.

I love this computer. I am older and it was so easy to learn how to use it. Thank you Best Buy for your help in the conversion to this new computer! Thank you HP always loved your products!

good laptop for high school kids/college kids. does my job...my cousin loves it - got him as gift for his college day1

Powerful processor and affordable price to a brand that knowned for durability and reliability. I’m happy with the purchase.

No complains, does all you need for the price. Handles everything but obviously it isnt a gaming computer so dont treat it like one.

It was open boxed. But no prbl at all. Super Fresh and condition was completely excellent! Loved it!