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Customer Ratings & Reviews

Your price for this item is $523.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,174 reviews
  • Rated 3 out of 5 stars

    Everything but the touhpad works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works okay, except the touchpad driver issues that make the mouse useless. Expect to use only the touchscreen and usb mouse because HP isn't supporting drivers properly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer works as needed no issues so far don’t use it for a ton of stuff but what I use it for it does just the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Alright Basic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter doesn’t last. Get a screen pop up that says the battery may be old. They don’t make them like they used to, bare bones

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with this computer. The color is terrible. I had a hard time seeing the screen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mid grade product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is very fragile, multiple key popped out. One of the key can not put back in the track. Have to take it to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High School Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew which he needs for high school. This laptop meets all performance requirements that I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lap top at this price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who use in school. It’s fast and perfect for the application. Exactly what she wanted and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP laptop is working like a charm. It's doing everything I want it to do with the new Windows 11. It took a little time to get use to the change in format but everything seems to do exactly what it's suppose to do! The "touch screen" is a nice feature and the Solid State Drive is fast and provides plenty of memory. This is my fifth laytop computer and the best of the bunch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service order it online. Within a few hours is ready for pick up. Very slim laptop and lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer if you're planning on purchasing something in a budget that works well with kind of heavy programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was about what I expected from the purchase. Display is great. Speed is fine. Keyboard layout needs a little getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good for the cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for the limited use i need it for. Great sale price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bouhht thus on sale for my neice and nephew. It works good and has a big screen. Should be good enough for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd laptop, same make and model. Great size for travel but not too small or too large. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent laptop for the price. I don't do any serious gaming and I know just enough about the parts inside to be dangerous.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Battery Life Is Awful; Laptop Is Not Very Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP laptop is okay at best. It's not any faster than my i3 and the battery is horrible. It only lasts the full 4 hours if I'm not doing anything on it. I work from home and do telehealth and I can barely see two clients before I have to plug in (60 minutes sessions each). For the $500, which was ridiculous, this laptop should be a lot faster and work better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Last time that I use Best Buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay to run but the Disc Burner failed and I can’t use it and Best Buy will not it back after 2 weeks. Last time that I use Best Buy!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer had a great spec list but just felt slow after putting 4 web short cuts on the desktop. The 1366x768 display is also lack lust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY LAPTOP COMPUTER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My Lap Top Computer so far but I just got it so time will tell.. Still Love My HP Desktop too....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a present for my brother-in-law and he really loves it. Easy to use and to carry on.

    I would recommend this to a friend