Customer Ratings & Reviews

I haven't had a HP laptop for a while ... now I stand with a ton of gratitude that Best Buy recommended this one. It's a good one! I really like the attached 10/key.

It was my first HP and needless to say I was not impressed! One thing that drove me crazy is there's no back light on the key board and being everything is gray it very hard to see. When I shut it closed it felt like I was about to snap the screen off ,very pouly made Another problem uncounted was the battery life. It sucks !!

In and out, exactly the way i like it. No pressure from thr sales person, i showed him what i wanted and he led me right there.

I haven't had it that long but so far it is great. All of my data transferred from my old computer to the new computer with minimal work from me.

Took it to Best buy twice Because could not get it to accept my logins Finally I had the Geek Squad come to my house He indicated he had to reset system.

Excellent laptop. Value for money. One thing which HP should change is the color of the buttons. White on silver does not always work

This computer is great for the price. Its not the best quality but it gets the job done

This laptop is a very good deal for the price. Has a sleek design, extremely clear screen and is very functional. Highly recommended.

Windows 11 is a nightmare to work with. Let's go back to Windows 7. It was quick, easy and a delight to use.

Love my new laptop. Easy to use, but don't like the silver keys, hard to see letters, etc without backlight

I bought it in March 2023 and it's already dying. Resolution has been poor since purchase. I hate that it doesn't have a lighted keyboard, something I didn't notice at purchase.

Works well. The only thing I don’t like is that it tends to magnify the screen without my trying to do that. The touch of the cursor is very sensitive

Love my new computer! I really love Best Buy, I’ve always bought quality merchandise from there and I always go there first.

It’s just okay. From the start it’s kinda slow and also dies extremely quick.

I hate this thing. It’s slow and difficult to find things. Had to create an account then another one then another one because the first few didn’t work, all JUST to get into the computer! Having this and trying to navigate the new windows format … I’d rather run through a briar bush and swim in lemon juice.

Loptop for best price. I bought it for the gift to my father, and he was happy to hot it. Best buy best deal!

Saleslady was excellent; helped me a lot with this purchase. Only needed it to play on & learn what has changed.

its a great laptop for my wife,nice and fast.no problems so far

Horrible, did not hold up at all. Don't waste your money

I am enjoying the laptop very efficient. The quality is excellent!