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Customer Ratings & Reviews

Your price for this item is $523.00
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1174 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,174 reviews
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy and brand of laptop.it was easy setting up and 2 days later it went up 50 dollars. i was luucky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is you can not increase ram. It is not as fast as I would have liked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DianeL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im older and fairly new to computers but so far it's been easy to navigate. Im happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with laptop. Works as it should. Bought for my son to help with school and other things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this new laptop for doing homework for my online class. I love all the features that it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HPG Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and price. Definitely would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasn't told about S mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't told that this computer comes defaulted to "S Mode". I depend on the sales people to let me know what will meet the needs I have when I purchase new equipment. My salesman let me buy and walk out with this computer without telling me the computer was disabled from running any programs except Microsoft. I expect better than this from Bust Buy sales people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice and priced right!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets our needs. Good selection at BB. Helpful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pc does everything we needed well. Customer service was great and everything was quick and easy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Computer functions

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When typing a document or on keyboard the screen and document size keep changing in size!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen image is not sharp… lots of glare Windows seems to be slow… Google Chrome locks up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase went very smoothly. The item was in the store and ready for pick-up as designated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teacher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great for what I needed. I am a teacher and use it for working at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful purchase...meets all of my needs. Thanks to the customer service from Sean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the job done, no frills laptop. Comes in S mode, need to remove that for it to be a proper laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. I only use this device for cloud based programs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift of Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade laptop and gift. Haven't open yet for Christmas but can't wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For my kid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it!! He needed a new laptop after he's other laptop stopped working.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I'd give -5 stars if possible.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even used much. The laptop got frozen just running PowerPoint and Edge. Had a lot of trouble returning it. The store front door manager wasn't friendly and helpful. The phone assistant was trying to trick me into returning after the return period.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    OK, but deficiencies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    short on number of USB ports, no CAT 5 port, only 8 meg memory

    I would recommend this to a friend