Customer Ratings & Reviews

Purchased as a gift. Great laptop for basic use such as work and school. Display quality, speed and battery life are great. I’m satisfied with the purchase.

Works great! Battery lasts long and computer works at a fast pace.

This HP Laptop is exactly how it was described. Very easy to access all the programs. Very pleased with the performance and the battery life too.

Works fantastic and is plenty enought for my kid. He even plays Roblox and do their homework without a problem. Touch screen is awesome! everyone is happy with it.

My Grandson wanted a PC for Christmas. This Laptop is fast with a 512 hard drive. I know computers for a 9-year-old This was a deal. Great for gaming.

Good product for the money. Use for work and school, quick, battery life is surprising for PC. The camera could be better, mic works fine. Very light but made with cheaper materials.

Super easy to use, My kids were able to turn it on and immediately get started with school work. Touch screen is great for easy access!

This is my work computer I love it it has touch screen wish it had Ethernet port and more usb ports but it’s great for the price

This product is definitely more bang for the bucks, pre insta Windows 11 was an added bonus. I found it each to set up and I am looking forward to more experience with my new laptop!

This laptop is so fast and smooth.I use like one year and after one year this laptop running smoothly and I am satisfied.

Awesome super fast and doesn’t freeze, I can have several windows opened and works great

I needed a new computer as the one I previously had stopped working. This one was on sale and had everything I needed as I basically just use it for emails, scrolling thru social media and storing my pictures and some documents. I do not like windows 11, I had icloud for windows on my previous computers and I have been having a lot of trouble getting it on this one. I have been to the apple store, the microsoft store and to Best Buy to talk to the geek squad. The microsoft store was the only one that gave me any hope of getting it to work although it seems like it will be a complicated process. I may go without and i'll just live with what I have now.

I was in the market to replace my former HP (6 years old) laptop, when I came across this HP on BB website; after reading the reviews I was sold. The best part, is that I purchased this laptop as an OPEN BOX item at a very good price. I've now had the laptop for almost a month, and the speed and battery life is awesome. I am completely satisfied as I am an embroidery business owner, this laptop storage space is awesome. I highly recommend this HP laptop.

I really like this laptop. Its screen is useful at the time to multitasking and its not heavy

Great computer. I liked the machine! Good speed and the screm touch screen helps a lot.

I bought this for my daughter so she could do at home work and it was just what she needed. Everything was up to date and had the latest settings and speed that she needed to work from home. She really loved it. She said she did not have any problems after the Geek Squad set it all up. We were very pleased.

I was looking for a laptop for personal use, I've had HP computer's and a ipad. Wanted to combine them and found this. Very fast and extremely lite.

I bought this computer open-box and so far it has been a good experience. The battery last a lot and is fast enough to do normal stuff in Microsoft.

We have bought several of this series laptops from Best Buy. Each one has performed well for our business. Great price on a really good laptop.

So far, so good. Great functioning and speed. Recommend this computer for everyone who is looking for great performance and battery life.