Customer Ratings & Reviews

I'm not a tech guy, so I was very concerned about replacing my old computer and transferring data from it to the new computer. I was so pleased about how easy it was and after about an hour, I was ready to go. I can't believe it. It is the best computer I've had, it's fast and does everything I want it to do.

Great replacement for my 16 year old laptop. Great value as well

Great product! I like the screen size. I am glad I purchased the product.

Good general-purpose home laptop. Screen size is great.

Very nice staff. So helpful. And I love the laptop I bought. It’s great!

Great computer for the price! Exactly what we were looking for!

This laptop works beautifully and it's very convenient for me to use when I don't get to use my computer and basically my laptop is very easy for me to carry with me anywhere I have to go.

Love my new HP laptop. I have very simple needs and it works perfectly for me.

Good solid computer. Very similar to the last HP I had but with a few extras. Enjoy the Ryzen chip. At my age , not sure how to transfer programs and files from my old Hp.

First new laptop in 8 years, so needless to say this is a great improvement, easy setup, fast, great screen presentation. And a great price with an associate that helped with purchase.

price was right on a laptop that can handle my needs

This is a great basic computer. Unfortunately, it does not come with windows/office 365. So far, I'm happy with the new laptop.

The screen is a really nice size. The colors are great. I really like the keys. It has a very smooth key board.

I think this is a good computer, however, picking it up was somewhat difficult. The employee we had hoped to have help us was not available and the young man who did assist us was not super helpful at first. I was persistent and made it clear that I would not leave until all our questions were answered. Our purchase in 2022 was a disaster and that computer never worked correctly.

Very happy with this laptop. Screen is huge and the graphics are great. Using primarily for my small business, and have streamed with it. Speakers and sound are good, picture quality excellent. Shipped very quickly!

This laptop is great! Our visit to Knoxville Best Buy was outstanding. Both the customer service staff and Geek Squad were great! Nice to have a staff willing to answer all questions and give recommendations to fit our needs! Awesome job!!!

Works great. As expected from HP and AMD, the specs are perfect for what I plan to use it for. Display is good, and the size of the screen is better than any computer I’ve had previously! Good gift for my wife this Christmas.

Solid laptop over all. Good specs, great speed. Perfect for light gaming or even running Fortnite on medium settings. Have two of these in use as an office work from home PC's. Large monitor is nice also.

Very happy with this laptop. I'm not a major gamer, just needed a replacement for my old laptop that was no longer able to be updated. I am able to play the games I enjoy as well as do the household business activities I need to accomplish with ease.

Purchased this new laptop. Had a really knowledgeable sales person who showed me the different features of a couple of different brands of laptop computers. I prefer the Hp products and after looking at this laptop it was an easy descion . He also mentione that this model might be on sale. So I made the purchase. Am not that computer friendly but kept looking for any sales and it went on sale. Made another trip to Mankato And visited with a Best Buy agent and received a nice refund on this purchase.