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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $629.99

Customer reviews

Rating 4.6 out of 5 stars with 1061 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance and screen size of the 17.3" Full HD Laptop. Many also appreciate its speed, portability, and battery life. However, some customers have reported issues with the hard drive and connectivity, while others find it a little heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,061 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp amd ryzen 7 15.6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made laptop. Definitely exceeded my expectations would highly recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my purchase of this laptop. It has a nice size screen and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has outstanding speed and excellent monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    It's okay...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. Windows 11 is terrible. I've spent more time remapping the keyboard to get a right "Ctrl" key, set up folders to show what I need, figure out the awful "Start" menu (and generally do everything else that everyone complains about) than actually using it. It would be nice to have a third USB port, Ethernet port, and option for an ODD, but for what I paid, it's probably going to be useable eventually... I hope it lives longer than the HP I bought in 2021.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a month- so far there are no problems. Having 8 GB of memory makes this computer much faster than my old 4GB memory computer. I could watch videos with out any buffering, The only minor problem is that the keyboard has light white letters on top of grey making it hard to see.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 4 out of 5 stars

    Happiness is a computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the larger screen and how quickly the computer moves through the task.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Big Screen Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a large screen laptop and this one fit that purpose perfectly. I was very easy to move all my favorites to this one. It will fulfill all my needs as I am senior (age 75) and I could not be happier with this laptop. The fact it is a HP is just a bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the price. Came with everything that i needed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and perfect price! I'm a first time computer buyer and I love this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what was needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, needed for home use and fits the need very well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    HP Dissatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working in IT I should have been a bit more skeptical. HP consumer laptops don't last. We bought the laptop as HP is the only brand at Best Buy that offers a 17.3 screen. The price was great at $375. Had to return it after only one month. My wife booted her laptop and was presented with a HD not found message. Boxed it back up and returned it. Kudos to Best Buy store in Federal Way and the nice customer service return desk person as they were very kind and processed the return quickly and with no hassle.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Solid choice for a GREAT price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a power user by ANY stretch so the browsing and general doc handling are easily handled. i like the larger screen for videos. the speakers are underwheling/anemic so a $30 bluetooth fixes that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had this computer for very long but I like it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp labtop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product works Good for me and it is preforming too my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was honestly an amazing computer for the price runs really fast for what I need it to do for classes and my soon to be insurance jobs it’s a work horse a little bigger that I thought but that was my fault and only took me a day to get used to the size. It’s a really great and amazing computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good computer for my son that just started college that wouldn’t break the bank. This computer fit the bill perfectly. He’s happy and so am I.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the inexpensive price. Screen size and keyboard are perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 17.3 Full HD Laptop - AMD Ryzen 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the computer online with no problems and then picked it up at Best Buy in Strongsville - A totally painless purchase. Total pleasure!!!! Employee were GREAT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review of HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Still trying to get settings right. Better than the Lenovo Yoga laptop I purchased from Best Buy. That thing NEVER worked/works at the house, ONLY when I take it to Geek Squad in-store does it work seamlessly. Like taking the car to the shop….

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Early review.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a short time, but so far it fits my needs. Will have further review after It's been in service a bit longer .

    I would recommend this to a friend