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Customer Ratings & Reviews

Your price for this item is $598.99
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Customer reviews

Rating 4.7 out of 5 stars with 617 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers admire the 17.3" screen size, ease of use, and performance of this laptop. Many appreciate its value for the price and lightweight design, finding it suitable for multitasking and everyday use. Some users noted the battery life and the ability to upgrade the RAM as positive aspects. However, a few customers mentioned concerns about fan noise and the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 617 reviews
  • Rated 5 out of 5 stars

    Fully Upgradable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ignore the HP and Best Buy reps. I bought three of these exact models and can confirm you absolutely can upgrade the RAM and NVME drive. It has two DDR4 slots and you can pop in another 8GB or put two 16GB dimms. In addition to the NVME, it also has a spot for a 2.5" drive and the mother has the interface. You just need to order an HP SSD ribbon cable and drive caddy (or double sided tape it). Nothing is soldered in. The laptop works great, especially after some minor upgrades.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Large Screen Basic Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a slightly larger screen and have always had great experiences with HP laptops so I decided to try this one. It has been a great laptop so far and is super fast. It was also on sale on Black Friday, so that was a wonderful bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a laptop before. Love the screen size. Easy to use. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Laptop. Especially At The Sale Price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer this morning. No problems at all setting it up. It is much faster than the Laptop it is replacing Yet it cost $250 Less and is a much Larger Laptop. I don't have to strain my eyes when typing or reading mails. I highly recommend this Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    I love my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 17.3” Full HD Laptop, and I must say, it’s been a pleasant surprise. As someone who values a large display and solid performance for both work and entertainment, this laptop ticks many boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it nice big screen fast clear picture slim

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Processor speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. High speed easy set up. Excellent price

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Good price and performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, light, looks good, performance is good, wished the battery would last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Processor speed

    Rated 5 out of 5 stars

    Owner Lasercraft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price,HP quality, and is fast for my needs. I do cad,laserengraving,design work and am pleased with Best Buy and HP customer follow up!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price. Bought this as a gift for our grandaughter for school work. Plenty of speed. The display is flicker free. Bootup is fast thanks to the ssd. She is getting use to the touchpad as she had a desktop with a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome. Love the big screen. the keyboard is very easy to use. Super-fast and the price was really good. Using it with animation software and no lag time at all would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect gem of a laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that was easy enough on the budget But not lacking in quality. This one is a keeper! Fast enough for all my simple needs for work and school I am not particularly fond of laptops to be honest. But, I have to admit that having the ability to enlarge my screen displays size was an added plus. Perhaps this is common ,but not to me. Also, I was pleased to find that there is an option for multiple keyboards. My husband is Korean so it's nice that if decides to use the laptop, he can use a Korean keyboard instead of English. If he so chooses.. I'm very happy with this purchase. And when I say that I'm happy.. I'm ecstatic. I truly do not like laptops as I prefer desktops. This one however has proven to be one of my favorite purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Good little laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it a short time, but the install and setup have been easy and fairly straightforward. Speed has been good for my needs and the screen is pretty decent size and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    Love my HP laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop with its large screen. Has all the power I need for what I use it for. Berry showed me a lot and made some things I used in my old laptop so much easier to use. Great guy to have on the Geek Squad team!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a lot of great features that you don't see on laptops unless they are over $650.00. It's fast it has a large screen and that has a lot of memory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is a larger laptop- it is wonderful. It is easy to use, the screen size is very nice for looking at photos etc. I hightly recommend this. Very reasonably priced too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. I use it for online school, paying bills and storing (A LOT of) photos. I've had it for almost a year now and there is no slowdown on it, and I've had no issues with malware. The battery still lasts quite a few hours before needing to be charged. I bought one for my kid also to do online schoolwork. It is heavier because it's larger, but I prefer a bigger screen. My previous computer was an HP touchscreen. I rarely utilized that feature, so I don't even notice a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement laptop for my mom. She just does web browing and social media and its a a great laptop for the price. Big clear screen and surprisingly fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price after a memory upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After bumping up the RAM, which is easy enough to do, this is a nice computer. The solid state hard drive and the extra ram make it work in a pretty speedy fashion. The colors on the display are my only complaint. They're not horrible but when you're editing photos they are also not true to the image. We proved this to ourselves by plugging it into an external monitor which more accurately reflects the actual colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Good stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast,easy to use, bills, whatever shouldn't have waited to buy, good price!!!

    I would recommend this to a friend
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