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Customer Ratings & Reviews

Your price for this item is $400.99
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The comparable value price is $549.99

Customer reviews

Rating 4.6 out of 5 stars with 624 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are positive about the large screen size, ease of use, and the generally good performance of this 17.3" laptop, frequently citing its excellent price as a key advantage. However, customers are negative about the battery life and some expressed dissatisfaction with the touchscreen and pre-installed Windows mode. The SSD was praised for its speed, while some users found the weight acceptable. A few users mentioned concerns about the keyboard and the inability to easily remove certain software restrictions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 624 reviews
  • Rated 5 out of 5 stars

    Love my Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Best Buy and I love my new HP Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service from front desk & speedy. I will recommend two friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came on time it www works just the way I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size
    Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Speedy, Large Screen, Economy Bargain!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Information Technology career spans decades and I've always preferred a larger laptop screen and keyboard. Recent sales consistently price this model well below expected cost. This is for any general purpose tasks like Internet surfing, eMail, video streaming, Office (software not included), and can play SOME less demanding or older games depending on the requirements. Please be aware this ships in Windows 11 S Mode, so you will want to switch it from S mode into regular Windows 11 Home if needing to install anything not found in the Microsoft Store (apps). Normal minor fan noise occurs at times, but this system has fantastic top facing speakers that are surprisingly loud and clear compared to other laptops. The Intel Core-i3 and NVMe SSD drive provide swift performance on a budget. My only regret is no touchscreen or backlit keyboard but the pricing just can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    It’s super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, this laptop is seriously a game-changer. It’s super fast and handles everything I throw at it without breaking a sweat. I love how lightweight and easy to carry it is, which is perfect for my on-the-go lifestyle. The screen looks amazing with vibrant colors, and the battery life lasts me through a full day of work and then some. Even when I’m running demanding apps, it stays cool and quiet. The keyboard’s comfy for typing out long documents, and the build feels really solid. It’s been a fantastic purchase so far, and I’m totally happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is a great everyday computer. The large 17.3" Full HD screen is bright and clear, perfect for streaming or multitasking. With an Intel Core i3, 8GB RAM, and a 256GB SSD, it runs smoothly for browsing, schoolwork, and video calls. It starts up quickly and looks sleek in Natural Silver.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Screen size

    Rated 5 out of 5 stars

    Great Computer Once S Mode Is Disabled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer, with 1 major drawback - "S Mode" (ie HP completely deciding what you can and can't install on your computer). S Mode can be disabled with a few extra steps, then the computer truly is a "best buy" - nice big screen, good memory and very nice price!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 5 out of 5 stars

    A Great Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While on vacation to Arizona, the ancient laptop I brought along to edit photos just wasn't cutting it, so off to the local Best Buy in Flagstaff. I found this model on sale for about $200 off, along with the 17 inch screen...it was quite the bargain. I like everything about this laptop...it's nothing really fancy, but it works well for photo editing. I ended up downloading Corel for a photo editor, and I like it much better than Photoshop Elements that I have been using on the home desktop. A great buy for a good general use laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Speed

    Rated 5 out of 5 stars

    Best laptop purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy looking for a laptop for college. I came across this HP 17.3” and instantly loved it. The bigger screen makes things a lot easier to read. It’s easy to navigate and it is super quick on loading stuff! I honestly like it better than MacBook!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Great work from home laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP computer to replace an old 17 inch HP pavilion laptop that is over 10 plus years old that I was using to work from home. It began to take too long to open the internet browser and log into Citrix. So, I bought this one that is at the price range I was willing to pay for my work from home laptop only and use my MacBook for personal use. It’s basic, but it works well for what I need it for and opening up the internet browser is much faster than my old HP. I’m pleased with it and I love the 17.3 inch screen which is helpful especially working with Excel spreadsheets.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great inexpensive laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop at this price point. Love the large screen. Laptop is thin and light. Battery doesn't impress. Not a huge problem, just don't expect it to last all day.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    hp 17.3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, i wanted the 17.3 16gb memory, 500 Gb-SSD but this one does everything i need and fits my budget perfectly, cast to tv perfectly, just press windows logo + k, had for about a month now no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Best Price I Could Ever Find

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been look for a HP 17.3 screen computer for a long time. When I seen Best Buy had this one in my price range. I couldn’t believe it. It was just what I was looking for. It had all the features I want mainly the big screen. It had the memory, speed and everything else I was looking for. But I couldn’t believe it had all that for the price. I would highly recommend this computer to any one. Who looking for a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to get through school, it just gets the job done. The large screen helps those of us with poor eyesight or who can't afford a dual monitor. Battery life has never lasted nine hours. Ever. Always bring a charger. I sit and do school work for hours on end and not once has it ever lasted more than four hours.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    A great laptop with 17-inch screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very user-friendly, with fast speed, a large screen, perfect for graphic processing, and also lightweight and thin. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! quick responses, adequate memory, easy to use, lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Happy with Purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very happy with this purchase. Weight, screen quality all as expected

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Touchscreen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good so far. My old all-in-one gave out and I was undecided on replacing it or purchasing a laptop. Glad I chose laptop for mobility around the house. Startup was simple, recovering my stuff was pretty seamless. I never used the touchscreen on my last model, so this is perfect for me. No problem recognizing my peripherals. The one feature that is missing is a backlit keyboard. Its fast and sturdy too

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school and this one fit the bill perfectly! The 17.3" screen is wonderful because I can use the split window function and view 2 documents that are practically the size of an 8x10 paper. It's speed is awesome and functionality is by far superior to other brands I have used in he past. The price fit my budget and I could not be happier with my new HP laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great features and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Lighter than I thought. Keyboard and screen are good. Good value.

    I would recommend this to a friend
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