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Customer Ratings & Reviews

Your price for this item is $459.99

Customer reviews

Rating 3.8 out of 5 stars with 13 reviews

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69%
would recommend
to a friend

Customers are saying

Customers are delighted by the large screen size, which they find easy to view, making it suitable for seniors and online schooling. However, they express dissatisfaction with the slow performance of the laptop, noting that it takes a long time to load and that every process is slow.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Does everything it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop to replace a very, very old Asus laptop (from prior to 2003!) that still ran well and started up surprisingly quickly, but now has been unable to run a variety of new programs and applications. This new laptop has not disappointed. Despite the remarks from others, I have found it to be exactly as described. Startup is quick. As vision problems have increased over the years, I love the new larger screen. Am using a mouse for the most part instead of the touch pad only because this is what I am used to. Loaded Microsoft Home and Office Professional 2010 without any problems whatsoever. Plays videos without annoying interruption. It is not used for playing games so I cannot speak to that capability. Overall, I am extremely satisfied with this purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Email

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this PC. T^his is my 4th PC. I play some games, but basically used for E mail. face books, U tube and etc, I do down load pictures but not thousands of them and a few videos.This unit is lite and very comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Documents, Email

    Rated 4 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me for email, docs and pix. No problems with this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Family

    Rated 4 out of 5 stars

    Does as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a simple laptop for my family. Fits the bill!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Usage

    Rated 5 out of 5 stars

    Great PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop. Use it for E mail, face book, you tube and research. Do a little gaming, card primarily. Love the big screen easy for seniors to view. My first experience with window 10 after using 7 for several years but have managed just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Slow performance

    Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it would be fast and capable of performing for my college work, but it's very slow and annoying to work with. I wasted money and wish I could of bought a Mac instead. I guess the only good thing would be the big screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usage

    Rated 4 out of 5 stars

    Great everyday PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom who loves getting her news from the internet and does a lot of basic, everyday pc computing tasks. It works great.

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lap top was a gift for my wife she is not happy with the speed of the computer especially when she plays on line games even things like facebook can't keep up she's really not happy with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Usage

    Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the money. Plan to use for online school.

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no problems with it. It serves the purpose for me but not my game playing experts as they feel it is too slow.

    I would recommend this to a friend
  • Cons mentioned:
    Streaming

    Rated 2 out of 5 stars

    First Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine for beginners but not if you need speed. This laptop is not good for streaming or multiple browers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic laptop for the price...just purchased for a third time (gift for family member)

    I would recommend this to a friend
  • Cons mentioned:
    Slow performance

    Rated 1 out of 5 stars

    Painfully slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is painfully slow. It takes upwards of 10 minutes to restart. It takes a while to load up. Every process is slow. Open up a program? Hope you don't mind waiting a bit before you click anything. It's going back tomorrow. My 5 year old HP laptop runs better.

    No, I would not recommend this to a friend
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