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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.00

Customer reviews

Rating 4.5 out of 5 stars with 288 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the keyboard quality, battery life, and ease of use of the 2-in-1 12.3" Touch-Screen Chromebook. The tablet mode and included pen also receive positive feedback. However, some customers express concerns about the device's weight and limited storage capacity. A few also mention that the RAM and price could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 288 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    A few glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this chromebook for exactly 1 week now. Here are my pros & cons, but I will ultimately be returning the product for its cons. Pros It has a premium look and feel Comes with a stylus that works great Amazing screen resolution Detachable/convertible screen for tablet use Start up is effortless Cons Not compatible with all android apps (banking apps for me) Facebook & FB messenger apps have several glitches & freeze Unable to close out of other apps/open windows sometimes due to a glitch. I have to sign out or power down the device. The glitches may be the result of the installation of certain android apps, ie FB or FB messenger. It could also just be this particular device, but I can't be 100% certain of either. I've powerwashed (factory reset) the device a few times to to see if that would help, but I was still getting the same issues. I understand that I can use the banking and social media websites via chrome instead of their apps, but I shouldn't have to on a device that is supposed to be optimized for android.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this chromeOS device quite a bit and I think it could be used as a primary PC. It is speedy and functional. My only real complaint is the weight. If you keep the cover with it, the thing is really quite heavy for a portable tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Top heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a Celeron Chromebook for this iCore 3. It definitely had all the speed I need for my use but I discovered it was not the one I thought I was getting. This one has the tablet style removable screen whit all the guts in the screen half. It is a bit too top heavy to be a comfortable laptop although if you want both in one it is well worth considering.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very capable Chromebook that performs great, can use Android and Linux programs out of the box, on the stable channel, and extremely flexible, since can be used as a laptop or a tablet. Highly recommended, though it would be nice to have a little more storage for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Great for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device it is lightweight, fast, user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent chromebook with minor flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has exactly the same screen as the Pixelbook, with the added benefits of more ports, detachable keyboard and included pen/stylus. Also, the speakers on this one are superior to the Pixelbook. The only thing I didn't like about this was that it was top heavy and the hinge would dig into my lap making it very uncomfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptops is fast and light. The battery is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome battery easy to use. Convenient and so cute

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Chromebook Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Chromebook X2 is an awesome tablet that has a lot of pluses and is a great price since it includes a keyboard and stylus. Battery life is good, the screen is amazing, and runs apps very well The included stylus gets cross threaded very easily and it's definitely worth it to just buy a higher quality one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Chromebook 2-in-1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device, it served it's purpose for the time. It's battery life is amazing and the convertible fact is amazing. It is well made and the stylus just adds extra usability. The only con is that the keyboard is not backlit and that it does dig into your leg when on your lap.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Excellent Laptop, Must Buy if you can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop since it was on second and the storage and memory were better than the rest. When we unpacked, the laptop looked amazing, premium build. However the surprise was 2 fold, one,pleasently happy that they added a leather sleeve with pen holder. Two, face recognition & Finger Print was amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Just What We Wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We knew we needed a new laptop, and were really interested in the 2 in 1 models. Looking at Samsung and other brands put the price point pretty high. THEN we found Chrome Book!! Man am I happy with this purchase. Does everything we need in a laptop, and has the 2 in one feature for half the cost of others.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need Windows or Mac specific applications a Chromebook is the way to go. Very good performance and great display. Does everything I need a laptop to do. The included stylus works well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Best Portable Device for Average User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This probably the best portable chromebook around and also very powerful. If all you need is a computer for office/entertainment and portability is important, this is the best option around. Also this makes a great second device for power users/gamers. Very fast and stable. High quality and elegant looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Grad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my graduating granddaughter. She had been researching for use with college work and had settled on this Chromebook. She was very excited to get it as a gift. Last update from her Dad is that she has been using it a lot and learning all about it and loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Amazing value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid only $350 for this device and it has been amazing. It's a detachable with a beautiful screen and includes a pen AND keyboard. Performance has been very good and Android apps work pretty well, although there are some bugs here and there. Overall it's definitely a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Great Hardware and Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combination of hardware is well suited for ChromeOS' lightweight package, and the fact that the keyboard and pen is included at a $600 (and often on sale for less) price point just drives the value proposition even more.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    A great 2 in 1 Chromebook!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great 2 in 1 Chromebook that covers all of the bases except for one. The detachable keyboard is not back lit. This is the only flaw to me. The laptop is a little top heavy when open but it is manageable. It's a great all in one option whit a pen included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall very nice Chromebook/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using mine predominately in tablet mode. It's a good reader, web browser. It's not particularly performant but for light tasks it's very versatile. Some Play store apps don't work that well, but in all honesty they don't work that well on pure Android tablets either. I did purchase mine open box and if there's anything negative I'd say it was that the packing was atrocious. So bad I'm surprised their wasn't any damage to the computer. It was also missing the stylus. Overall I'm still happy with this. I think I'd have given 5 stars if it was 100-200$ cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Windows laptops and never gave much thought into trying a Chromebook. I decided to try this one and I love it. The system is very fast and being able to detach the screen and use it as a tablet is really convenient. I would recommend.

    I would recommend this to a friend