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Customer Ratings & Reviews

Your price for this item is $329.99
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The regular price is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 342 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 342 reviews
  • Pros mentioned:
    2-in-1, Touch screen

    Rated 5 out of 5 stars

    great lap top/tablet, better camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my lap top, it's very nice how you can use as an tablet as well, very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    nice laptop so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop so far. I have trying to find out why it lacks the speed I thought it would have. I suspect though that it may be my wifi. Could be the router or the service. The screen is bright and clear the sound is good for a laptop and I like some of the features. The tablet mode is useful and the touch screen works well

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Best laptop I have ever owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the option to flip and work in tablet mode is amazing. I bought this i3 version instead of the newer i7 and I'm glad I did because it saved me $400 and it's still very fast at booting up and operating. My favorite option about this HP 2-in-1 though is the long lasting battery. It seems to last over 8 hours no matter what your doing on it. You will not be disappointed with this great machine.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Lightweight

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s easy to use and lightweight!! This replaces an older HP laptop

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 3 out of 5 stars

    Cheap, better for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the amount of storage, not good aesthetic, not good user-friendly keys/touchpad. Also kind of slow processor for being brand new computer. Decent buy for size, storage, battery life- for someone old or young who’s not on computers all the time

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Decent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't expecting a powerhouse when purchasing this computer. I mainly bought it for my pregnant fiance who loves the sims. So this was perfect for her to play on and it converts to a tablet so she can watch all her shows on too. The only thing I can complain about is the weight it's a bit heavy but not a deal breaker

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    2-1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop as a daily usage laptop and so far so good. The tablet mode is very realistic and easy to turn on and off. The finish on the computer makes it very attractive and the set up is easy when pulling it straight out the box. If you want a 2-1 laptop i would definitely recommend you give it a try

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife as a Birthday present she is very pleased with it. This nice lightweight laptop meets all her needs, she is happy with the silver color, the storage capacity and the ease of use. It is everything she wanted and more. The ability to fold it over and use it as a tablet is an added bonus and is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for All Users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Screen is the perfect size without being too overwhelming. No complications so far. The touch-screen is the best part, easy to use and no fear of breaking it. Very sturdy. Also fun for those interested in tablets, this moves any way you want it. Perfect for reading, watching movies/videos, or playing games.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome & Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews for this product before purchasing and it's been nothing but extraordinary! I purchase to start my business and the programs already installed on it, from Microsoft to Adobe Illustrator have been awesome! It's a little on the heavy side as far as weight but the flip back feature to turn it into a tablet saves space.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    More than a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This two in one is a very useful tool for college kids. It is lightweight and has great processing for the price. My daughter is using it for her engineering classes. Primarily for programming. So far she loves it. She uses it both as a tablet and a laptop. I recommend this as an entry level device for engineering students.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for a first time laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this laptop up for my oldest to use for school and all the upcoming projects and online homework she will need to be doing this year. I also went with this one as well because she is going to be doing some coding/programming in school next year so needed something that could handle some light development.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great 4 what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size, perfect weight, and perfect laptop for what I need. It's almost as good as a Microsoft Surface. Can't get ALL the apps and the processor is slower, but overall, defiantly a great buy at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great laptop, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop bit the dust. Found this one at Best Buy and was recommended for what I need a laptop for--email, web browsing, game playing online and some home office work. Really like the ease of use of this laptop and the price was great too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    lots of support for a novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned an older lap top for several year & never upgrading to windows 10, this laptop has so many ways to give me help. I am in the over 70s crowd & technology is sometimes overwhelming. Cortana is a wonderful feature. Also like the table of contents to help me navigate a new system.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love the design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how slick it is and how easy it was to use. The employee that helped was very knowledgeable about it. Explained the pros of the laptop. It’s very easy to carry on when I go out on trips. The touch screen is great like that feature. All in all great product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College Prep!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best gift I have ever bought for myself. It's really neat touchscreen and into a tablet before you know it! I love this thing best for college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the proce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop, the case is very sturdy but thin and light. The screen delivered a very nice display. Initial setup was seemless. I would recommend this for home office use and light gaming, but it is very good for movies and media. Impressed with sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for a touch screen 2-in-1 for sometime and when this went on sale it was a done deal. Quick startup and plenty of memory for what we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Slow

    Rated 3 out of 5 stars

    Decent Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop between jobs. Wanted something at a ready price. This was a reasonable price, but it is a slow machine. Pay a bit more for speed.

    No, I would not recommend this to a friend