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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers have good things to say about the screen size, ease of use, and overall performance of the 23.8" Touch-Screen All-In-One. Many appreciate the touchscreen functionality and find the price reasonable for the features offered. However, some customers wish there were more conveniently located USB ports and mention that the system can be a bit noisy. The amount of RAM is also a point of concern for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,258 reviews
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make a lot of noise many error in system the connection for all those things (mouse keyboard, usb,,,) is in the back side. not good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for kids who like to play games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for adults or teenagers for homework but not for young kids or adults that like to play lots of games. It gets to bogged down and very slow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't really used the computer much so I can't really give an over all review. But from what I have seen of it seems like a really nice computer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is ok. I find that its slow plenty of times. I've had to reset it one time too many. Its ok though not horrible but not perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 in 1 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP always a good product and warranty. Sales consultant knew his stuff, and outlined models to what I wanted in a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not work well with my dish network box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but it does not seem to be comparable with dish network 722 systems. Have had nothing but issues

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after owning the computer for only 3 weeks it all of a sudden lost all its info no edge, intranet or installed programs left. unable to get Cortana to work. Had to bring in and $300 later go it back. currently working nicely but for how long? They are not sure what happened maybe a back download from Microsoft windows 10. Sure takes the fun out of a new computer!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother with this All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and two weeks later a vertical red line appeared on the screen. I returned it to the store immediately and had to leave it there to be returned to the manufacturer. About two weeks later I received an email that said to come pick up a replacement computer. I went to retrieve my replacement and 30 minutes after checking in with the Geek Squad...I was handed a Best Buy gift card for the amount I had paid. Because I was in the market for a second computer..I bought the same All in One at another large retailer (for $150 less) during the time period that the first one was being repaired. During the initial setup...the computer never responded to the wired keyboard! After going through all the appropriate trouble shooting...still not working. I boxed it back up and returned it the next day for a full refund! Now I am still in the market for an All in One..but will not be choosing an HP...especially not those white 23.8" Touchscreen ones!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for day to day web surfers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the gamer, but work a for the average Joe just using it for daily leisure web surfing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A good Camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera could use a light set up or additional light hook up to use in dark conditions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed in its running and how difficult it is to get to extra usb plugins.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hp computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP computer shut off twice so took it back. It was awesome other then that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good but having some trouble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a trouble in video driver.. I have to get back to Best buy to fix it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer stopped working in exactly one year & one month.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelinfs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen but unsure about the performance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed. A all-in-one desktop computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good computer but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a great computer, I needed it for work and was unable to uninstall/reinstall Citrix receiver on this particular product. IT couldn't either. Returned it and ended up buying a laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    failed immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very slow and made noise from hard drive.Failed to work properly within few months. Since this is not my primary computer. I did not called HP for support and when I called they said my warranty expired 19 days ago so they will not cover this under warranty. The problem I am getting is the mouse pointer automatically takes it to screen top right corner and won't allow me to use the PC. I had another HP touchscreen PC that failed within 18 months. I will not recommend HP to anyone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that everything is built in. Speed access to the internet is slow. I have good wi-fi but getting on some pages is like using 56k. Sometimes overbearingly slow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just A Bunch Of Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer locks up. Updated AOL to the current version and Windows 10 just doesn't allow it to work correctly. Even tested for compatibility. Screensaver gets an error message. Having to restart computer several times a day just to attempt to get on line, even tried using Firefox. If I close the app completely then I have to restart as it won't open again. Will never buy HP again and will never have Windows 10.

    No, I would not recommend this to a friend
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