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HP - 564XL High-Yield Ink Cartridge - Black-Front_Standard

HP - 564XL High-Yield Ink Cartridge - Black

Model: CN684WN#140SKU: 1982034

Customer rating

Rating 4.6 out of 5 stars with 11419 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    A NECESSARY PRODUCT FOR ANOTHER NECESSARY PRODUCT

    Posted
    GREAT2BHERE
    • My Best Buy® Elite MemberElite Member
    • Top 100 ContributorTop 100 Contributor

    I included a purchase of an HP 564-XL Black Ink Cartridge along with my order of a new Hewlett Packard Photo-Smart model 6520 Inkjet Printer. It was my rather insistent request to the salesman that an extended-life inkjet cartridge be the only type included in my order, not the standard. From experience, I've learned to buy those which yield extended amounts of ink, since most inkjet printers use lots of ink and require ink replacements on a fairly frequent basis. The higher yielding cartridges, generally, are more convenient and end up as somewhat less expensive than buying cartridges with a standard yield. Indeed, I've heard that the compatible model of printer is one of those which does consume ink quite rapidly. I suppose the 564-XL should contain a reasonably sufficient ink supply to last awhile, though I would've preferred if the higher yielding ink cartridge, which Hewlett Packard does make, had been available at Best Buy. The reason I chose black, not a different color or a combination of colors, is in recognition that my use of wireless printing is primarily of documents requiring black ink, and, therefore, my need for extra black ink would be the priority. Further, the fact that my printing needs are seldom of colorful text or of pictures is a principle reason for my choice of inkjet printer model 6520, as this model printer has superior quality resolution on black printing in comparison to multi-colored printing. Since the printer comes equipped with small cartridges of black and various colors, I've not as yet had an opportunity to find how long this extended yield cartridge will actually last, yet this series ink cartridge is compatible with this particular model printer and purchasing it seems to be sensible. In brief, while I've indicated reasons for purchasing this ink cartridge, it's a necessary product compatible with another necessary product.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective Ink

    Posted
    DefectiveInk
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought 4 ink cartridges for my HP Printer. When I tired to install them, I got an error message saying the ink cartridges were not authentic. About 1 week later when I had the time, I tried to return the defective ink cartridges to Best Buy Aiea. At the customer service desk, I was met by store manager Shaun Troop who told me that once a ink cartridge is opened, they cannot take it back. I tried to explain that they were defective and I had just bought it. I told him if that is their policy I might as well buy ink from Costco now. How can you buy ink, then it doesn't work, and you are stuck with a defective item? Anyway one of their technicians tested it out and it read as empty. How could it be empty when it was new and I never even used it? To make a long story short, I bought 4 ink, they didn't work, and now I am stuck with ink that doesn't work and about $80. This would not happen at the Honolulu location where there is a different store manager who really makes your shopping experience a great one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    After some use you get error message.

    Posted
    VolleyinSF
    • My Best Buy® MemberMember

    I think I've bought 2 or 3 of these and they work great at first but then I think the sensor goes bad or their firmware is off. It might think you have the smaller size and after so many pages printed it says ERROR NOT HP AUTHENTIC PRODUCE RETURN TO PLACE OF PURCHASE" Your warranty is voided on this machine. Then after that it starts to not print in a reliable manor. Some words don't fully get printed. My verdict is that I get the same amount of pages printed with the regular size as I do with the XL size. I will no longer buy the XL. I don't find that it gives you more pages printed. What it does do is make me waste paper because of the poor print quality after you get the error message.

    No, I would not recommend this to a friend

    • Brand response

      HP Team

      Hello,

      I'm sorry to hear that you were disappointed with the page yield of the XL. It is usually a better buy.

      The error you saw will sometimes show up when an authentic cartridge is badly depleted. More details are provided in this online document: support.hp.com/document/c03772927

      Provided that the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry.

      That said, I have a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying.

      it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller for replacement.

      When a defective genuine HP cartridge is not replaced by the seller (and is still within the warranty end dates on the cartridge) you can reach out to us for support: hp.com/contactHP

      Mary
      HP Care
      hp.com/support HP

  • Rating: 2 out of 5 stars

    Didn't fit.

    Posted
    TonyJ54

    Hard to believe, but HP changed the physical dimensions of this cartridge and did not change the model number. The cartridge Best Buy shipped did not fit in my printer. They changed the size in Sept 2010, but I suspect I received a cartridge that was sitting on the shelf for a while. Before I read the HP notes on this, I called HP customer support and they denied the size change had taken place. I returned the cartridge to Best Buy, and they nicely exchanged the cartridge for a more recent date code, same model number. That newer version of the cartridge fit just fine. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02435884&cc=us&dlc=en&lc=en

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    XL inks are the way to buy

    Posted
    visionofangels
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've had different printers but I always go back to the HP's. When buying ink, go for the XL - extra large - cartridges as they're a smarter way to buy & save your money vs. regular size. HP inks do what they are supposed to do - brilliant color & clarity. Also if you have the right HP printer, you can choose to use just the black ink for non-photos. Best Buy is the only place I buy my inks. Great prices & great service - I buy on-line and pick up in store. It's the easiest & most convenient way to buy when you know what you want & you just want to go into the store and pick up your item without hassles or having to walk around to get your item. Get more cash back by starting at upromise.com, and shopping Best Buy through there, where they give you up to 5% of your purchase back in cash through their partnership with Best Buy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Love my printer but ink is killing me.

    Posted
    KIMSTER6351
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just wish this ink would last longer.....was told it should???? I don't use my printer ALOT but at least once or twice a week and the ink goes out like crazy.... ??The prices of this ink are outrageous too. Now I don't use my printer that much anymore. I miss printing but love my printer.. can't figure out why it eats up soooo much ink in such a little time. Wish you had this ink, in all colors and on sale more. Another thing is ... WHY do we need to have all 5 colors when I ONLY use the black color. Makes no sense to me other then ripping off customers to use all these cartridges ...BLACK IS ALL I NEED!!!!!! MY printer requires ALL 5 colors to operate...should I ever use color....I have my setting only on black but all other colors are used anyway???

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great performing batteries at a great price

    Posted
    Zoomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These batteries are a good value at the regular price. However, I purchased a box each of A, AA, AAA, C, and D batteries at $9 and $10 a box. A great value! They are always strong right out of the box and last as long or longer than so-called name batteries. It's also convenient to buy in larger quantities than name batteries. I was always running out but no longer. A side benefit I really like is the clear plastic cases these batteries come in. Regardless of size, all batteries are packaged with a lid that opens easily and snaps shut securely. There is a molded "slot" for each battery so everything stays put in the case and you always know when you are running low. No more rummaging through drawers looking for a battery. Overall, these bstteries are an excellent value!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Its just Ink but it works

    Posted
    Skyneils
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It is a cartridge of ink, vital to pages we need to print from our computers. That said I can't help but express how VERY EXPENSIVE 1 to 1.5 oz. of ink is. Compare to gasoline, milk or ANY other liquid you can think of it is the MOST EXPENSIVE liquid in the WORLD for the average consumer to purchase. Depending on the price of gas where you live one black ink cartridge(1 to 1.5 oz.) is 4 or 5 times the price of a gallon of gas. It is ink...and we need it and will continue to use it. My below recommendation to a friend is only because we have limited or no other options except refilling the cartridge from a refill kit but HP and others have the electronic ability to recognize a refilled cartridge and somehow cause them to malfunction.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Ink Jets....blah!!!

    Posted
    slim
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was either the first or second replacement cartridge purchased for my $75 HP Ink Jet printer. Install it and nada....nothing......do all the trouble shooting tips from HP and still nothing but blank pages. After much time surfing support forms find my problem is likely clogged printer heads.....a common problem for infrequent printers such as myself. I can buy a $25 kit online to clean myself or try home remedies to clean/unblock print head. So I have a $25 full cartridge I am not using at moment because of inoperable printer I have probably used two dozen times over two years. Think I need to go to a B&W laser printer since I don't really need color. To much costs (ink!!) and headaches with ink jets imo.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    bad cartridge,,,,great service

    Posted
    Dtown
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased a HP 564XL cartridge for my HP Printer. I installed the new cartridge and my printer would not work. I cleaned the heads and did everything that I read I should do to make sure I installed it correctly...really only one way to install it, so that is not rocket science material.....I told my wife that when I take it back to Best they will tell me to send it to HP.....Well,,,,i was really happy with Best customer service...no hazzle at all...they said to go get another one off of the shelve and they would exchange it for me.....GREAT CUSTOMER SERVICE,,,THANKS BEST, a happy customer (the new one works great) I gave this only 4 stars because this should never happen with a basic tool like a cartridge

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    3 colors at budget price

    Posted
    blessedperson
    • My Best Buy® MemberMember

    I was not sure about purchasing a printer that had to have 4 print cartridges because of the cost. So far I've been very happy with the low usage of ink and the printer. Still using the trial cartridges that came with the printer, but purchased the extras to have on hand. Glad I did the price was great and I don't have to worry about running out of ink because I have extra on hand. I like the 3 colors being bundled together, just can't understand why they don't put black in with it. Maybe they will in the future. Coming from a print background it's great that they have made the 4 colors separate, makes for best quality of printing of everything, just like having a small 4 color printing press at home!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Stick with HP ink

    Posted
    PeterPeru
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love the fact that when you put HP ink into HP printer, all issues go away. I think the paper jams even stop! Had a "generic" cartridge in my printer before and had lots of problems printing multiple papers- especially when printing quickly (using draft mode). Problems were more frequent after the cartridge was at 50% or less. Would rate it 5 stars but HP is so dang expensive! I remember times when HP ink cartridge was just as expensive to buy, as a new printer! Thats how I got my all in one! All in all, good printer cartridge. Highly recommend the "XL" size- more than twice regular cartridge ink.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    not very happy, wouldn't work

    Posted
    kimbo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So I had to purchase the ink for my work, usually get it here at best buy because it's in the same mall. Went and bought it and put it in the printer and it wouldn't work, I tried to take it back and the customer service guy that helped me said that it looked like it was used and scratched, da of course its scratched i had put it in and out a few times anyways I told him that it's totaly full of ink and I said can't you put it in a printer so he could see that I wasn't scamming, and he said "I'm sorry theres no way for me to do that, hello this is best buy there is something definately wrong if you cant even check ink in a printer ink cartridge.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Don't bother buying these

    Posted
    geekgirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    You are better off buying a new printer with instant ink which ends up cheaper. I bought this because my printer showed a low ink warning and wasn't printing black. After replacing the cartridge, the printer still wouldn't work despite multiple attempts cleaning the print heads and aligning. I ended up having to buy a new printer. I'm out of pocket for these new cartridges because Best Buy won't take them back once they are opened. I went to the store to ask if they had printers that take this ink and I was told that that ink cartridge type was obsolete and they don't make printers that use these cartridges any more.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good Quality, prints very well & last 2+ months

    Posted
    MARGIEMYLOVE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Good product. As a college student the price could be lower but it last at least 2 months and all the colors print out very well. So the price isn't to much of a hardship when I can print out all of my schoolwork and they look presentable. Plus I received it 1-2 days after ordering it. I was to sick & busy to go to the store to get it. I hope HP makes this ink in the instant ink soon that would be great. Below I recommended the other HP 564 XL inks but couldn't fit the photo 564XL so recommend all of the HP 564XL ink. They all last at least 2 months (lasts longer than that for me.) Thanks, I pray my review was helpful to you. Peace and Blessings.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I've had it with HP printers!!!

    Posted
    RichK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this cartridge because my HP Photosmart printer kept showing that all of my ink levels were low, even after I'd replaced them. After installing them again, it still registered the black as needing replacement. After taking this cartridge in and out several times, the printer finally showed full ink...but then wouldn't print with it at all! I followed HP's online instructions and twice cleaned the print head, but still no response. This is the second HP printer that's suddenly died without warning. I don't know if this 564XL cartridge or the printer itself was to blame, but I'm done with HP...hello Epson!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    The BEST printer ink

    Posted
    Bandidothecat01
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is the best printer ink I have found. It works GREAT with every printing and applies so well. It prints clear and sharp, making the copies very easy to read. It dries on contact and never smears giving the copies a very professional look. It is very easily installed into the printer and has a good extended shelf life, making it easily kept until ready for use. I always have an extra one on hand when the one I'm using is used up. Just remove the old one and pop the tab off and install it into your printer, making changing it a breeze to change in less than a minute I would strongly recommend you trying it, if your not already..

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Boot speed is fast! What a pleasure.

    Posted
    Doodle
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Boot speed is fast! What a pleasure. Keyboard and display are great. Thin! These positives outweigh the minor negatives. Lifting the laptop screen from the keyboard is cumbersome. Would have been helpful to better design this process. Use would be improved by having at least 1 USB port on EACH side of the machine. The micro HDMI port requires an adapter (another expense) if you do not have (or want to buy) an HDMI with micro port. This use gets in the way of the 2 USB ports since all are on the same side. Recommend Bluetooth mouse to save a USB port.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than standard size, but . . .

    Posted
    HiredGunn
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    You will save money -- and time -- buying the high-yield cartridges rather than the standard ones. But . . . the multi-packs do not include the black cartridge, forcing you to buy it separately. That's ridiculous. Granted, black is the most used and so needs to be replaced more often, but why not make it part of the multi-pack as well as available as a stand-alone purchase? For one thing, as part of a multi-pack, one can assume it would be less expensive than when bought alone, thus saving the consumer at least a little bit on ink, which already can cost more than the printer after two replacements.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall very good

    Posted
    arnold5
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Velop system was very easy to set up. One word of warning: don't get ahead of the instructions in the app. Speed is tremendous, although I'm seeing a slow down the 2nd day, but still great. I'll be doing tests over the next few days to see if I can figure out why it slowed down. I really like the ability for ethernet backhaul as the 2nd node was positioned too far away for the wireless link to work. I expected that, which is why I chose the Velop. One thing I would have liked is USB support so I could attach a network drive for backups.

    I would recommend this to a friend