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Customer reviews

Rating 2 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Power issues

    Rated 1 out of 5 stars

    Dead within six months?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just after 90-day warranty expired on this refurbished unit, it started to lose power at random intervals. It would power itself back up in 1-3 days, showing a warning about battery issues. Replaced BIOS battery per Best Buy staff recommendation, and when the issue came back. This time when it came back to life I got a different warning--about the main battery--so I replaced that, too but now it has died again without warning and hasn't come back for three days. I use this PC for my business, and this has been a terrible experience.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Refurbished laptop

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished laptop, please refer to specs before purchase

    No, I would not recommend this to a friend
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