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Rated 3 out of 5 stars
It's Ink
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I feel like the ink does not last very long and it is not cheap. I buy at Best Buy because of the 10% discount.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought from BB online and it seemed the packaging was already opened. My printer won't take the ink. HP Support is no help and Best Buy is no help.... I just wasted my money! Thanks for nothing.
This situation is very unfortunate. If you received a cartridge with damaged packaging, I would immediately return it. We try to maintain products during shipping, but it appears this cartridge got damaged during the process. To return to Best Buy, go to www.bestbuy.com/site/help-topics/return-exchange-policy/.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product was as expected. Customer service was terrible. When arrived merchandise was not available. Found items on shelf myself but associate would not honer online price. Will not do business with Best Buy anymore if that is the way they treat longtime cusomers
This reviewer received promo considerations or sweepstakes entry for writing a review.
I couldn't be more disappointed!! Purchased the ink cartridge, installed in my printer and it wouldn't print a drop of ink. Returned it to Best Buy and was graciously given another. Got home, and same thing. No printing! However was told, "next time there will be no return!" So, I'm out 30 some dollars and my printer is still off line. Come to find out, B.B. is selling cartridges that are not original HP cartridges, but refills from Hati or the Dominican Republic. I didn't know this with either purchase but after the second fail I read the box and noticed they were not original HP cartridges. SO DISAPPOINTED!!!