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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17 reviews

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88%
would recommend
to a friend

Customers are saying

Customers consistently note the excellent print quality of the 940 Original Printhead, with many reporting their printers working perfectly again after installation. The ease of installation is also frequently praised, making it a straightforward fix for printing issues. Positive feedback highlights the printhead's effectiveness in resolving printing problems and restoring printer functionality. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    choices help me function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Office Jet 8500 for my business and it gets a lot of use! I bought the printer because of the competitive pricing of the printer cartridges, and the number of copies I can get on a cartridge. It is great that I have a choice too, for regular use cartridges, or the XL long-lasting cartridges. Lately I have been printing documents that used more of one color than the others and I was a little short on funds, so this regular use cartridge was a handy buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product but still kind of pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product but still kind of pricey, wish HP would really focus on standard cartridges with better pricing

    I would recommend this to a friend
  • Pros mentioned:
    Printhead

    Rated 5 out of 5 stars

    Genuine Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP brand printhead fixed the printing issue I was having. Direct replacement that took hardly any time to fix.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    ANOTHER GREAT HP PRODUCT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printhead, rather than buy another printer. It was very easy to install, (similar to installing an ink cartridge). I could not be happier, its like having a new printer. I would highly recommend to anyone!! Jon Millum

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Printhead

    Rated 5 out of 5 stars

    DId the trick

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I had to buy a new printer, but the printhead was the issue. My printer works perfectly once again.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    New print head keeps printing great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your printer is starting to streak or print faded colors, but your ink cartridge is full you need to replace the print head. The magenta/cyan is labeled incorrectly as a print cartridge on-line, but this is the correct print head that you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't find this anywhere locally so I ordered from Best Buy website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price, quick delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priced right and speedy delivery. Would order again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Original equipment replacement head for HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite easy to replace your own print heads in an HP 8500A OfficeJet. BestBuy had the original equipment heads at an excellent savings. Purchased the black-yellow combination head first as most needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great for keeping old printers running like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really helped greatly. I did not want to get rid of my old printer because it would not print. Replaced the print head....back to business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Fix for my HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Printheads on my HP Printer, it was an easy fix and my printer is working great now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP - C4901A High-Yield Ink Cartridge - Cyan/Magent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quite a long time since I last changed this, when I did it worked perfectly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with HP printer. Very easy to install. Correct colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another quality HP product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer head resolved my printing issues with my printer..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong one!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the wrong one because it did not fit my printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the salesman my printer model and I do use 940 ink. However my cartridges are all individual modules. The package he had sent (because they didn't have it in stock) did not work in my printer because the two modules were made into a double module. I'm taking this back for a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Printhead

    Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned my HP printer for three years, and have changed the ink cartridges many times. Unfortunately one of the printer heads finally stopped working. The good news is that rather than buying an entire new printer or needing major work done on it like some printers, one is able to simply replace the malfunctioning printer head (which is different from the ink cartridge). It pops right out and the new one drops in place. I'm good to go again!

    I would recommend this to a friend
  • Customer reviews from hp.com

    User rating, 4.2 out of 5 stars with 74 reviews on hp.com.

    See all hp.com reviews
    hp.com
  • Customer reviews from hp.com

    User rating, 1 out of 5 stars with 1 review on hp.com.

    See all hp.com reviews
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