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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 29 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 5.0 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    HP 952 ink cartridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, especially with bonus $ certificate. Always reliable and fast shipping or curbside pick up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these ink cartridges for the ease of use and the length of the time that they last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an ink cartridge- what can you say. A necessary evil for our lives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your printer automatically orders and the new supplies are there before the old one needs to be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and received within two days. Can’t get any easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these to replace used one in my PC. Good quality product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too much

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too expensive, its pain everytime i need to buy ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    cartridge was empty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great product but it was empty when I inserted into computer

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Deb,

      I'm sorry that you have had a problem with the cartridge. That sounds so disappointing!

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps, and you are able to get a good result!

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    could a brand new cartridge be bad??

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not happy with this… bought the expensive HP brand cartridge so there would be no problem but printer will not print yellow even after head cleaning…

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there Curly,

      It’s a shame you experienced issues printing with this cartridge. We hope our customers enjoy our products. Did you receive any message on this printer?

      If there was an issue reading the cartridge, it usually pops up on the printer. In this situation, I suggest you contact our support team. They would gladly help you at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

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