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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 288 reviews

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Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the superior ink quality and ease of installation of the 96 Standard Capacity - Black Ink Cartridge. The reliability of this HP ink is also frequently praised, with users noting its consistent performance. However, some customers find the price to be expensive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 288 reviews
  • Pros mentioned:
    Ink quality, Reliability

    Rated 5 out of 5 stars

    HP...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP quality, HP dependability, and I'm happy to see this cartridge still on the shelf, thank you very much, Best Buy...

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    HP Ink Cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Ink Cartridges are always good but pricey. Refilled items aren't always useable.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    hp cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean what's to say, it's a printer cartridge and it has ink in it. As long as it works and doesn't explode all over me, how do I give it less than a 5. It is annoying however that cartridges are more expensive than a new low end printer. Really makes you think.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    The cartridge was a good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Inkjet cartridge was a good product for the price. The ink sits well on the paper and doesn't smudge. Looks crisp. Though you tend to have to replac cartridges while there is still ink left inside, I wish they could fix that problem. But all cartridges do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    It's ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using HP products for about 20-25 years now and have always been happy, never disappointed. Once thought I would use a cheaper generic brand and it doesn't seem that it lasted as long as the HP brand. Always crisp, clear.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Standard black ink for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my best buy member 15% discount and the $2 credit for the used/empty cartridge it came out to a semi-decent price. A shame they didn't have the black and color combo (96 & 97) for an anticipated greater discount!r

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Does the job as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement ink cartridge does the job as needed– Glad to have Best Buy locally so we can find these replacements when we need them easy to find in the store. No problems encountered

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Never have any problems with HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints with excellent quality. Easy installation as always. Thank you for a great product! Customer service was great and is always a plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    I use HP printers in my home and small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use HP printers in my home and small business store. Would never use any other ink other that HP - gives great and consistent copy every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP ink for over 10 years and I love it. I tried some of the cheaper ink and the result wasn't the same. Also the other ink cartridge did not last as long as the HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    It's Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ink for your printer. It is easy to install. It lasts for a decent amount of time depending on how often you print things.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Perfect fit H/P ink cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works! my only complaint is that I couldn't buy the tri-color/black combo refill that I used to always get. It saved money.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP black ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP ink because have only had trouble getting the non name brands to load right,this black worked good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printing using this product is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get good results when using this brand of ink for my printing purposes. Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP Ink jet cartridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my HP for many years its a simple one and the cartridges last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Reliable Ink!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my HP printer needs toner, I always buy HP brand. It's worth the extra effort!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    good ink product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    performs very good for many print items and lasts a long time compared to regular ink packet

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Good ink quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used HP-96 for many years and have always had good results. This time is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    HP ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the ink I needed. This ink is what my printer calls for and prints high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has best price on this high quality ink i have used for years

    I would recommend this to a friend
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