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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1018 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the good ink quality and ease of use of the 962 3-Pack Standard Capacity Ink Cartridges, noting its simple installation and replacement process. Many customers find that the ink cartridge works well with their printers. However, some customers feel that the price of the ink is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,018 reviews
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    You get what you paid for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it may seem pricey, it is totally reasonable. These ink cartridges are really high quality and super easy to replace. Personally it’s worth the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problems with Instant Ink!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cartridges purchased at Best Buy were easy to install and doing fine. I am on HP ink program but failed to receive cartridges when needed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP makes awesome combo printers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my office jet 9015e in 2021, still working great (and i use it a lot!) Love the range of tasks i can accomplish with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Ink Cartridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink works well and the quality is good. It is easy to install in the printer

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original equipment, always. Our printer has given us years of great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers and ink and phone items

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and the products are awesome. I like their customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Out and In

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peasy .. takeout old printer cartridge and put in new printer cartridge

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great ink but not a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great Just to expensive. Never had an issue with one not working. Print quality is excellent. But for the money I have a hard time recommending it. Not a budget friendly item.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    HP-962-3 Pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great and works well in my printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easyschmeezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these ki ds of cartridges because the jusr cluck into place Very easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 4 out of 5 stars

    Good Ink buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get pretty good use out of the cartridge. Very easy install. Colors look really good when printed on a top quality setting. Even on the lower quality settings the print looks pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Papa Joe's Ink Issue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of HP ink is always great, and their ink cartridges are vety good with the built-in electronic circuits. My problem relates to my printer lasting for 5 to 7-years, and the replacement ink cartridge will be obsolete.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Best one for my printer Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and loads easy. Last long and is the right one for my printer that does not work well with generic cartridges

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the hp ink product because it’s easy to install and the ink does not bleed over the paper. I am enjoying the smart bulbs because I can turn on the lights before I enter the house and I like that it makes different colors.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cartilage is good, a little bit pricey. Wish the black ink could be bought with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Will buy this item again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Love this printer. The quality of the printed material is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 5 out of 5 stars

    Printer Ink Cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price and easy to install. The cartridge lasts a long time as my children are home schooled and use the printer quite often

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality, Installation

    Rated 5 out of 5 stars

    hp is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problemthe installed easily andthe print is clear

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Great Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Preferred printers and ink for all my personal and business needs. I have had no issues with these cartridges and printers for over 30 years, and I have used Brother, Canon, and Epson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink quality

    Rated 4 out of 5 stars

    Great ink great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ink and color consistency. Ease to install and remove almost no leakages of ink.

    I would recommend this to a friend
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