The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
Rated 1 out of 5 stars
defective item & Horrible customer care
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Horrible my first computer purchase at BB, item was defective. I purchased with tech support to cover any repairs. desktop does not boot so took it to store for geeksquad repair. BB does not cover since its hardware. I need to pay for shipping &repair cost. requested for exchange & return: Answer is, 5 days passed over return due date so not refundable. referred to online support for return. Online support pushed to store...finally gave up. strong recommend not to purchase computers, waste of money & time. it worth to purchase at costco with 4 yr warranty rather wasting money tech support & best customer support & care.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Didnt even boot up complete junk
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
dont order! I received this order quickly however when I went to set it up it didn't even boot up. 4 red beeps is all I got. When I returned to Best Buy and asked how they can send a refurbished computer out that doesn't work I was told they don't even go over them. Complete junk. For them to not even test what you are getting.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
works well for us at home!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this is for a friend that uses it at home to shop online and search for information on diy stuff, and does the job well for him!!