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Customer Ratings & Reviews

$999.99
Save $220
Comp. Value: $1,219.99

Customer reviews

Rating 4.5 out of 5 stars with 38 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Copilot+ PC's overall performance aligns with expectations. They also appreciate its speed and responsiveness. Many users express satisfaction with the screen quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-38 of 38 reviews
  • Rated 5 out of 5 stars

    Not heavy to carry around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP Lap top. It is so much lighter to carry around than my old one. It did take a little time to transfer my files from the old one. but now it works much faster, and I like the bigger keys. So if you want a good laptop, wait until it is on sale and buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP All in One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Easy to use and love the screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got the computer I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this all in one computer just what I was looking for very great value. I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dell desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick shipping, easy install, and the item has been used daily without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Co- Pilot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP PC is working well. Happy wit its performance. Sales people and Geek squad were helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An unexpected pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with our new desktop. Ease of use for my husband and grandchildren is a big hit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A sure thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I needed. It was at a fair price and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer came on time and was exactly as what was advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer because it’s up to date with all the systems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse that was sent with it gave me fits for about 3 weeks. They are replacing it. Computer seems to be good, but customer service was awful. Wait time, got cut off, wouldn't call back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like my new computer. The keyboard did not work, andtoo send it back for replacement, I would have had to send everything back. The problem is, I have already put too much info on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees were wonderful....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister and I bought new computers for home use and our sales associate at Best Buy was wonderful. Also having out old computer information transferred to the new ones was so easy and fast. Everyone we delt with at Best Buy was wonderful and efficient. Thank you BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great pc for hte price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pc has everything i need, user friendly, representative was great in assisting me in selecting the new computer.. I had to purchase a new one since windows 11 is coming and my existing computer was not compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent upgrade to my old unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an outdated laptop. The 27” screen and all in one package is very clean and organized on my desk. Very pleased with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fast, So easy. All in one great. Less hardware and clutter. Only negative is the sound.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard Issue.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard on my computer is not working. I'm trying to set it up and it's stuck at the keyboard error screen. Like there's a BIOS issue. Brand new computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not exactly happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setting up computer. The keyboard was broken. Had to pack up and return it all decided not to get new computer at this time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC consistently shuts down and freezes. Would not recommend it.

    No, I would not recommend this to a friend
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