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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 791 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are impressed with the DeskJet 3631 Wireless All-in-One Printer's ease of use, print quality, and affordability. Many appreciate its compact size and wireless capabilities, finding it easy to set up and use with smart devices. Positive feedback also highlights the printer's performance and features. The printer's lightweight design is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 791 reviews
  • Pros mentioned:
    Print quality, Size, Wireless

    Rated 5 out of 5 stars

    Great Wireless Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I brought this printer I thought it was going to be useless because the price of it was so cheap, but when I tell you the wireless feature, clear prints & non-bleeding print/photos is everything I mean just that. It’s very light weight and compact for small spaces. The automatic reorder for cartridges is amazing & you can cancel it anytime you get ready.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer was pretty easy to setup but was not able to get the wireless connection to work so use a cable to print. The print quality is great and it is very easy to use. It is a great printer for under $30.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works great and is fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it is easy to use, it is very fast i like that i can connect it to wifi on my phone to print

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great printer for office or home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it, set up is easy, small and quiet! I recommend this to anyone! Very much needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small thing big benefits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer for basic home printing and it totally met my expectations. Setup could be a headache but once it's done, you will have peace of mind. Prints excellent quality photos, easy to use with hp app and size is good enough to be fitted almost anywhere at home. Good for students for day to day school projects printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is great printer. It looks nice too. The best printer I had so far

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate for the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This low end printer connects wirelessly without a difficult set up. Correct paper loading can be touchy. It is slow to print because of the time needed to connect with the output device. The color quality is good. It will get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 4 out of 5 stars

    Prints okay but THIRSTY!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is small and was easy to set up. It is very basic but that's to be expected from a $40 printer. Quality is fine for a student but it is very thirsty with respect to ink usage. My son started college this week and the ink cartridge is already empty. Standard HP cartridges are $16 for 120 pages or $31 for 300 pages. After market cartridges are around $18 for 480 pages - guess what we'll be using.....

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Really good quality and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It’s not super fast but I don’t need super fast. I needed quality and color. The kids needed a basic printer/copier and this is perfect for them. It was easy to install, connect, and get free first shipment of ink. I’m on a plan that automatically ships ink when the printer runs low. I pay 3 per month. No issues with the printer. It is light and the color looks unique.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Size

    Rated 4 out of 5 stars

    Perfect college dorm room printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, compact and AirPrint compatible. Very affordable and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Wireless

    Rated 4 out of 5 stars

    Great wireless printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a wireless printer to print from my IPhone and IPad. It was a great price, easy to install, and easy to use! Had some photo paper and even printed a picture. It was helpful in printing some fundraising fliers. I teach painting on occasion and plan to use the printer to print patterns that can be transferred to their canvas.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality, Size

    Rated 5 out of 5 stars

    Good compact printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is really a steal at the posted price. It is even better when Best Buy had it on sale, which was when I bought mine. The two ink cartridges included make my unit cost less than paying for a dinner at a restaurant. For home use it is excellent. It runs quietly and fast. It is compact enough that it takes up very little space. All in all I am more than satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek, affordable, great features and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this wireless printer because my printer I hads for years broke. This printer was on sale and turned out to be a very good buy. The setup was very simple and connection to my laptop was a breeze. I am very please with the purchase. If you need a basic wireless printer this one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Awesome Printer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So stoked I found this printer at such a great price. Really easy to set up and prints beautifully 10/10 would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I LOVE this printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an old HP printer that I had for 5 years. It still worked, but it was starting to wear out. Once I saw the deal on this one, I ordered it for store pick-up. It was VERY easy to set up (only about 15 minutes total) and I have it hooked up to WiFi so I can just print off my Mac. I also have it set up so that when it is low on ink, it automatically reorders more. It is small and dependable, which is exactly what I need out of a printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a printer because old one was acting up and I needed to get the a new one right away. I started to look around and check reviews on what I could buy in the store, I was looking at a different brand when I came across this one. The price and the reviews sold me. Setup was easy, devices connected faster and easier than my old one. My wife and kids are happy with the printer and the quality, and so am I.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Prints great for what we need- kids homework and other basic paperwork. No problems of over a month of steady use. Wonderful price on sale. Cannot be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Does the simple jobs perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing prints simple stuff perfectly. Easy to use for that purpose. I have no idea about picture quality but for documents it’s really nice and doesn’t take up space

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Software for operation / controls remain a mystery. On line assistance from HP is beyond vague. Microsoft wants to Sell Aps. HP more concerned with Selling ink cartridges - note, cartridges cost more than the printer. Makes great prints and photo prints if you can figure out how the he _ _ to tell it what to do.

    I would recommend this to a friend
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