Customer Ratings & Reviews
- Model:
- J9V92A#B1H
- SKU:
- 5577769
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Scanner Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My main issue with this printer is the copier/scanner function. Rather than being able to place a document on a tray, with this printer you must start the function then feed the document. The feed does not pick up very well, and you may have to make several attempts to get your document to copy or scan correctly.
No, I would not recommend this to a friendNot HPs best printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. Wouldn’t recognize the cartridges. Wouldn’t connect to HP web services no matter how many times resetting the router, turning the ringer on and off. Cartridge door rather flimsy. Have to say not one of HP’s best produced product. Really wanted to like it cause of its size. Rather very dissatisfied.
No, I would not recommend this to a friendSmall Jobs Printing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended for heavy printing but ideal for me as I rarely print.
I would recommend this to a friendDon’t buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It never works. Have been on the phone with support more times than days I have owned it.
No, I would not recommend this to a friendwhat are we trying to do here?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.printer not as much as the setup process, its dekcuf right from the get-go.
I would recommend this to a friendPrinter lacks functionality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer would be great if it stayed connected to wi-fi. Every time I use it I have to turn it off and then reconnect to the internet and then print. Really no purpose for a WiFi printer if I have to go to it every time I need to print.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it rated fairly well , we've been disappointed. The paper is difficult to load apparently because we usually have to put it in at least twice before the printer "accepts" it. seldom does printing occur without some issue in the printer que. We'll uninstall a[[ and reinstall and see if there's any improvement
No, I would not recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no problem I can recommend it to anyone. No problems
I would recommend this to a friendwouldn't connect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no manual, returned, was a waste of time trying to hook up couldnt connect to my fi-wi
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my purchase and would recommend
I would recommend this to a friendPoor options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP is not on the HP Deskjet list of printers. Router has 0 WPS button or keypad.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I’m sorry to hear that your printer is not matching your expectations. I can imagine how frustrating that would be, so I’ll offer a resource and some information I hope will help.
I can’t tell from your review what is being so disappointing about the printer, so I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Antonio
HP Care
hp.com/support
Awful
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, couldn’t get it to connect to WiFi and customer support from HP was awful.
No, I would not recommend this to a friendSlow printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is as slow as molasses, I should've invested into something better.
No, I would not recommend this to a friendHad to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a lot of trouble connecting to Bluetooth gave up and returned it
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey there,
I'm sorry to hear you've had some difficulties connecting your printer to the device you were trying to print from. I understand how inconvenient that must've been and it's unfortunate to hear that you had to return the printer because of it.
Despite this experience, I do hope that you'll allow us another opportunity in the future to stand by the quality that we pride ourselves on. We would be grateful for a chance to make things right.
Take care,
Chelsea
HP Care
hp.com/support
Used product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was a repack even the ink cartridges were installed
No, I would not recommend this to a friendNot terribly dependable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Find it to be inconsistent in printing wireless. Only prints some times. Have had it looked at with no success to date.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I'm very disappointed that you didn't have a good experience with this printer. This is not what we wish to happen to our customers.
For connectivity issues, these instructions should help: support.hp.com/us-en/document/c05368548
For help with general troubleshooting the 'HP Print and Scan Doctor' is often helpful: support.hp.com/us-en/document/c03286146
For any other concerns, you can always contact us at: hp.com/contacthp
Mary
HP Care
hp.com/support
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Black ink ever really work. I replaced the black ink and run all the test. It just doesn’t work well.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm terribly sorry that the printer isn't working as it should be. Reliability is something that we always strive for with our printers, so I regret that we had missed the mark this time. This said, I would really like to help to fix this.
As I don't have enough information to identify the issue, please reach out to us so we can work through the necessary troubleshooting with you. We’re always here to help, so you can get in touch via this link: hp.com/contactHP
On a related note, I'd like to mention the fact that HP printers do also have a 1-year warranty from their purchase date, so if you find you need to use it, I hope you will. To verify the warranty, you can use the following link: support.hp.com/checkwarranty
Agata
HP Care
hp.com/support
Standard printer....
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok little printer. Still have yet to figure out how to copy. Have lost patience
No, I would not recommend this to a friendCould be better
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is confusing to setup but works for what i needed.
No, I would not recommend this to a friendGreat picture printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the printer... pictures come out very nice...
I would recommend this to a friend