Customer Ratings & Reviews
- Model:
- J9V91A#B1H
- SKU:
- 5234375
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Still can't get it connected to WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sits six feet from the router, and I can't get it to connect to the router.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am very sorry that the printer is not connecting to WiFi for you.
There are some instructions online that can step you through getting your printer connected to a network. Hopefully, they will help: support.hp.com/document/c03755890
If these suggestions haven't helped, please don't hesitate to reach out to us: hp.com/contactHP
Mary
HP Care
hp.com/support
Great small printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best little printer iv ever seen works on everything does everything! Plus has a shipping ink option and delivers to u so u never run out
I would recommend this to a friendprinter
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and compact I am buying a second one today .not the fastest thing but for a retired guy doing casual printing perfect
I would recommend this to a friendWorks great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Haven't had much luck with longevity with printers so we'll see. Perfect for the minimal printing that I do at home.
I would recommend this to a friendNew Wireless HP Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wireless printer. I got it to go with my new all I one computer !!! Thank you Best Buy !!!
I would recommend this to a friendCompact but inefficient printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hardly print at home and was the reason for selecting printer. It had issues connecting to my computer every time I wanted to print. There was more than a min delay, and it. Roke about a year. Good thing I had geek squad and replaced this with a brother black white printer.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rahul.
I'm so sorry for the inconveniences this printer has been causing. We certainly build our printers with the intent of providing a reliable experience for our customers, so I can imagine how upsetting this is. I’m sorry to hear you gave up your DeskJet 3755, but if you decide to give HP a chance in the future, here are some things that might help.
First, I'd recommend using this troubleshooting guide to help remedy frequent connection inconsistencies:
- Windows: support.hp.com/us-en/document/c04249080
- Mac: support.hp.com/us-en/document/c04249334
Next, the following link will help guide you through solutions for a wide range of wireless issues: hp.dezide.com/ts/start.jsp?guide=Printer_Does_Not_Maintain_Wireless_Connection.net
If you ever have any questions or concerns about an HP product, please contact us directly for support. We'd be happy to help you further: hp.com/contactHP
Keith
HP Care
hp.com/support
Good with laptop & desktop
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need to print often, so this little printer works well for me. The resolution is decent, and the color is clear.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked this product a lot but needed a bigger model. Gave it to a relative and they are enjoying it .
I would recommend this to a friendGood buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have old hp printer but we need to change cartage very often.we switched to this hp because the printing plans.no need to worry about cartage.
I would recommend this to a friendOk
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Would recommend to friends and family ink
I would recommend this to a friendEasy quick ok way to print photos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this due to my existing printer failing to handle photo paper properly. This one allows a fairly straight paper path that doesn’t require bending the paper so much. Photo quality is OK
I would recommend this to a friendNice little printer for the dorm room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hadn’t planned on getting my granddaughter a printer when I bought her laptop, but this deal was too good to pass up. It saves her from having to leave her room at night to get a paper printed.
I would recommend this to a friendPoor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I prints on the first page it leaves an ink stain on the top. This is very inconvenience. And plus I had to comenbacknto purchase a printer cable cause nothing comes with the printer just starter ink. The salea person never infirm me this at times purchase.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer is performing poorly in terms of print quality. I can certainly understand why that would be a big frustration, so I’ll offer some resources that I hope will help.
First, I recommend you follow the steps in this guide to improving print quality. It helps with streaked or faded printouts, color or black ink not printing, documents with blurred or fuzzy text, and ink streaks or smears:
- support.hp.com/us-en/document/c05040421
If the problem persists, I hope you’ll reach out to us so we can work through any necessary troubleshooting with you. We’re always here to help, so you can get in touch via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Scammer does t work great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was a nightmare. It wasn’t able to use the wireless printing
No, I would not recommend this to a friendnice quality but havent gotten to work yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got this printer for school. i still haven’t gotten it set up, i’ve tried but it wasn’t connecting to my macbook. it wanted me to use a usb but as people with macbooks know, there’s no usb port. so i’m not sure how to get this started.
I would recommend this to a friendGreat for remote learning
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 of these printers.We use them for remote learning.These are great for the purpose and I love the ink replenishment option.Never run out of ink.
I would recommend this to a friendNot as expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is extremely SLOW even for a mobile printer. Very disappointed.
No, I would not recommend this to a friendComplicated and impractical
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So hard and complicated to use. The app is super slow. Not worth it. I used it once and never went back to hit because it’s too complicated to do anything.
No, I would not recommend this to a friendThis printer is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy this printer! Spend the extra money for a laserjet. ITs so SLOW! and it doesnt stay connected. The display screen is tiny and theres no words on it so its impossible to diagnose and fix issues. Also the black ink ran out after like 10 pages!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has failed to maintain a reliable wireless connection and has rendered prints so slowly. I can clearly understand why that combination would be tremendously frustrating, so I’ll point you toward some resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including setup and wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
I also suggest you look at a guide on our support site that covers improving print speed; choose whichever of the two matches your operating system:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If any problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Printing quality is fair...but works for most jobs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to copy and scan because of way printer feeds.
No, I would not recommend this to a friend