Customer Ratings & Reviews
- Model:
- J9V91A#B1H
- SKU:
- 5234375
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Price not worth it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Harder to setup than what I thought. Would have preferred the one with the scanner.
No, I would not recommend this to a friendVERY UNHAPPY WITH THIS PRODUCT!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sad that I made this purchase, I was told that I could Hard wire it to my computer and when I did it kept telling me to down load things and use the wifi and then after 10 times it still kept telling me that it was not on line. very frustrated in the product and also the the help center on line and also talking to the people at best buy stores . i returned it and I am looking for something else I need a pruduct that I can hook up hard wire to my computer and use to print things from work and also photos. I use to be proud of HP products but now I am VERY DIPLEASED with them .
No, I would not recommend this to a friendExtremely slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the slowest printer I've seen in my life. It took nearly to minutes to print one page of text in greyscale. It was quickly returned
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that the printer is performing so slowly. This is not at all the experience that we intend to provide, so I can imagine how disappointing this has been. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help resolve this for you.
First, I recommend taking the steps in this ‘Slow Printing’ support guide:
- Windows: support.hp.com/document/bud03409
- Mac: support.hp.com/document/c01928898
As a supplement to this, the following document will also help improve slow printing if you happen to use Windows 10: support.hp.com/us-en/document/c05272556
If my suggestions fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Great printer for college students!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact, prints, and scans (paper/photos). Comes in multiple colors.
I would recommend this to a friendPrinter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will definitely recommend to anyone.
I would recommend this to a friendLittle footprint, big driver-download headache
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting the driver downloaded through the Geek Squad was a nightmare. I do like the minimal footprint.
I would recommend this to a friendDefective printer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only plugging in the electrical cord and turning on the printer an error came up that there was a paper jam!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer displayed a paper jam error the first time you turned it on. I can see how that would be quite a jarring surprise for a new printer, so I’ll offer some information and resources that I hope will help.
I can’t tell from your review why your printer displayed this error or whether you can get past it and still set it ups, so I recommend you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Slow but easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prints slooooooow but that’s ok, maybe black and white be faster
No, I would not recommend this to a friendNot that bad but not that good either
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If printer is disconnected or not added to printer app it is hard for me to set it up again.
No, I would not recommend this to a friendPainfully Slow when Printing Excel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prints most things great, but takes about 8 minutes or more to print an excel sheet.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Robert.
I'm so sorry to hear your printer is yielding prints of spreadsheets so slowly. I can imagine this would become frustrating very quickly. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help fix this for you.
Regarding the slow printing, often just updating the firmware can help. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
You can also look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If my suggestions don't seem to help, please reach out to us for support. We're always here to help. You can contact us directly via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer is good! I just wish the connection process could be easier!
I would recommend this to a friendAwesome printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is so awesome..my husband uses it on the go and he loves it!!!
I would recommend this to a friendNot a great printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good printer. I read the reviews and from them I thought it was a great printer. I will be returning it. It’s very slow and leaves lines in the text. It was very hard to set it. It won’t connect to my printer. It didn’t come with an USB cord to plug it into your computer because we have horrible WiFi.
No, I would not recommend this to a friendPrinter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up. Couldn't sign up for the ink program. Very slow.
No, I would not recommend this to a friendLove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer. Just wished the ink lasted longer.
I would recommend this to a friendSetup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was affordable and compact. However, it’s extremely difficult to setup and sync to your devices,
No, I would not recommend this to a friend- Pros mentioned:Size
Small, but too slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter's dorm room due to it's size. It's way too slow for a college student
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that the printer is performing so slowly. This is not at all the experience that we intend to provide, so I can imagine how disappointing this has been. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help resolve this for you.
Regarding the slow printing, often just updating the printer’s firmware can help improve speeds. The firmware download can be found here: support.hp.com/us-en/drivers/selfservice/model/11262035
As a supplement to this, the following document will also help improve slow printing if you happen to use Windows 10: support.hp.com/us-en/document/c05272556
If my suggestions fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Good printer for home use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good printer for home use. value for money. recommended
I would recommend this to a friendSlow printing uses a lot of ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is small like I wanted but is super slow when printing. I printed one picture and five letters. Ink the printer came with is already getting low.
No, I would not recommend this to a friendvery confusing to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have had this product for over a month now and i still cannot figure out how to use it. it won’t print any of my stuff.
No, I would not recommend this to a friend