Customer Ratings & Reviews
- Model:
- J9V91A#B1H
- SKU:
- 5234375
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Maybe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was tedious and unnecessarily difficult.
I would recommend this to a friendNever was able to get it to work…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not work and drivers would not install with my work laptop. After 3 IT people tried to install I just gave up. Since the Drivers would not install properly I couldn’t use but seems like a good little printer for home use.
No, I would not recommend this to a friend- Pros mentioned:Wireless
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer gives me trouble. Only can insert one page at a time for printing and scanning. It will not directly print have to send an email. Only purchased because it was small and wireless.
No, I would not recommend this to a friend too slow and consumes ink quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is too slow and consumes ink quickly ..................... ...... ....
No, I would not recommend this to a friendThe cord will not stay plugged in to the printer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cord will not stay plugged in to the printer. I get so frustrated having to keep plugging it in. I’m almost thinking about taping it. I might give you a call to find out what you can help me do so the cord stays in the printer
No, I would not recommend this to a friendSave yourself the money and don’t buy.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer barely works. It Doesn’t connect. When I try to print pictures they don’t print correctly and are a skewed I’ve tried troubleshooting and just give up I’ll probably buy a different printer. This shouldn’t be this complicated!
No, I would not recommend this to a friendIt's OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to bleed ink. Other than that it's pretty good.
I would recommend this to a friendRegret Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a loyal customer for years. Regret purchase. Not happy with item. Need a better printer. Complicated
No, I would not recommend this to a friendIts just ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wanted to replace our old printer with it and stay with hp,sorry we did
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that you've not had the experience you expected with the printer, and I'm sorry for any resulting inconvenience. We aim to provide a reliable experience with our printers and support, so I’ll try to offer some helpful suggestions.
For help solving problems or to learn more about your printer and all its features, you can access troubleshooting guides, how-to documents, user manuals, video tutorials and software updates here:
- support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035
I also suggest you visit a page on our support site that has diagnostic tools for various problems, including setup and connectivity issues. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If there's any specific way that we can help you, I hope you’ll get in touch with us directly for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can reach us via your preferred method at this link: hp.com/contactHP
Keith
HP Care
hp.com/support
Slow print output
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience very slow print output even in gray scale or B&W.
No, I would not recommend this to a friendNot that good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer was nearly impossible to connect to WiFi, directly connecting to device feature did not work at all . Finally connected when placed 1’ from modem. Other items in all other areas of our home connect easily, even outside of house. Probably should have returned it .
No, I would not recommend this to a friendDon’t recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is Very slow the quality of the image not too bad
No, I would not recommend this to a friendTotally worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a backup printer and was pleased to see that this offered wireless "all in one". A sure lesson of you get what you pay for. I set it up per directions, it indicated it was receiving wifi. Printed a test spec page. And that's it. Would not do anything else no matter what I tried. Called store for help but got someone in a center that was no help at all. Wasted a lot of time on this machine and just gave up - it's boxed in my garage collecting dust. Will be in the pile when donation centers are opened up again. Very disappointing.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer stopped working, and that you were unable to get help when you reached out for support. I can understand why that would be disappointing as well as frustrating, so I’ll offer some resources and information I hope will help.
I can’t tell from your review why your printer stopped working, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Wireless printer not easy to set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t get it to connect to my computer. I tried calling customer service and no one is available to speak due to the virus. It says there should be a cable in case you need to connect it from the printer to the computer and the cord was not included. Can someone please contact me to send it to me.
No, I would not recommend this to a friendThe box was open
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box was open . It was on front of my door. But the big box was open
I would recommend this to a friendSave your money, save a lot of time
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and small on desk, and thats about it. Trying to connect it is a pain. If your internet or wifi go down, plan to spend a lot of time trying to get it to work again. Never can set up wireless, need an old printer cable to do it, always errors out wireless. You have to download their app to do almost anything. Oddly can never connect to my HP laptop, but better luck with my Lenovo desktop. And you have to change your computer wifis to 2.4 because it won't with with 5. Prints ok when it works. Scanner is bad, edges always black and never an even level scan. Ok if scanning unimportant stuff, but not if you want a nice looking copy of anything. I regret this purchase and will probably have to go buy something other than HP.
No, I would not recommend this to a friendWireless Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work great wireless, connecting lagging..
No, I would not recommend this to a friendPrice talks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well actually, the printer was good. Just less speed that i thought. After all, not bad
I would recommend this to a friendLousy printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to hook up WiFi and my computer won’t identify it. Very slow printing. Waste of money.
No, I would not recommend this to a friendPoor performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really really really poor performance... take more than 3 minutes to print just a b&w only text page.
No, I would not recommend this to a friend