Customer Ratings & Reviews
- Model:
- J9V91A#B1H
- SKU:
- 5234375
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the DeskJet 3755's small size and ease of use as significant advantages. The printer's print quality also receives positive feedback, along with its wireless capabilities and affordable price. Many appreciate its lightweight design and quiet operation.
This summary was generated by AI based on customer reviews.
Printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer doesn’t connect well to the WiFi, it’s a cheep printer
No, I would not recommend this to a friendthe worst printer ever.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a printer so slow and totally useless.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I'm sorry to hear that the printer is yielding prints so slowly. This is not at all the experience that we intend to provide to our customers, so I can imagine what a disappointment it must be. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll offer some suggestions I hope will help.
I recommend you look at these documents that cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If the problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Poor quality printing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I missed the return window. This printer simply does not live up to everyone else's reviews. The printing is pretty poor quality and I'm not printing works of art here. Basic printed images show the printing lines. Overall, very dissatisfied.
No, I would not recommend this to a friendVery slow, but compact
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is really cute and compact but very slow to print pictures.
No, I would not recommend this to a friendUnhappy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is no user friendly. My other HP all I had to do is hit the scan point to sent it to a a file. This one am still trying to get it to go to a pdf file . And eats ink like crazy
No, I would not recommend this to a friendThe WiFI wouldn't work .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the item . Wouldn't connect to my Wifi .
No, I would not recommend this to a friendDOESNT PRINT FAST AT ALL
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PRINTS ONE PAGE IN TWO MINUTES WOULD NOT GET IT AGAIN
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Alan.
I'm sorry to hear that the printer is yielding prints so slowly. This is not at all the experience that we intend to provide to our customers, so I can imagine how disappointing this must be. We want to make sure that your printer is reliable for any urgent printing needs, so I’ll offer some resources that I hope will help.
First, I suggest you look at whichever of the following documents matches your operating system; they cover improving print speed:
- Windows: support.hp.com/us-en/document/bud03409
- Mac OS: support.hp.com/us-en/document/c01928898
If the problem persists, I suggest that you reach out to us so we can work through any necessary troubleshooting with you. On our site you can get help from a virtual agent, get troubleshooting documents specific to your printer or search our extensive knowledge library. Get in touch via this link: support.hp.com
Keith
HP Care
hp.com/support
Ordered on line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with this product and i sent it back and purchased something else.
No, I would not recommend this to a friendHard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so great with electronics but works great while connected with cable
I would recommend this to a friendVery Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer very slow! Was very disappointed with the quality
No, I would not recommend this to a friendCannot get it the recognize my WiFi.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will return as soon as stay at home limits are lifted.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has not connected with your Wi-Fi network like it should. I can understand why that would be disappointing as well as frustrating. With that in mind, I’ll offer what I hope is helpful information and resources.
First, you can find troubleshooting guides on connectivity and setup issues as well as user manuals, how-to documents, video tutorials and software updates for your printer here:
- support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035
If the problem persists, I recommend that you contact us directly at +1 800-474-6836 so we can guide you through the proper troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t want to connect to WiFi Would not buy again
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Eddie.
I’m sorry to hear that your printer has not connected wirelessly like it should. Your review is short, but your frustration is clear – and understandable – so I’ll point you toward some resources I hope will help.
First, I recommend you visit a page on our support site that has diagnostic tools for various problems, including wireless connectivity issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If the problem persists, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It still has issues connecting from wifi and also doing wireless printing it's ok on ink
No, I would not recommend this to a friendTrash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't connect to anything...........................
No, I would not recommend this to a friendCheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is cheap and very very slow but it does what it's supposed to do.
No, I would not recommend this to a friendSlow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have lots of time to wait around this is the printer for you
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there,
I'm so sorry to hear that the printer is performing so slowly. This is not at all the experience that we intend to provide, so I can imagine how disappointing this has been. We want to make sure that your printer is reliable for any urgent printing needs, so I would love to help resolve this for you.
First, I recommend taking the steps in this ‘Slow Printing’ support guide:
- Windows: support.hp.com/document/bud03409
- Mac: support.hp.com/document/c01928898
As a supplement to this, the following document will also help improve slow printing if you happen to use Windows 10: support.hp.com/us-en/document/c05272556
If my suggestions fall short, please don't hesitate to reach out to us for support. We're always here to help, so you can get in touch anytime via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Compact Size
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is a perfect size for a small office but its slow and not easy to use. It would lose wifi signals. It felt has I didn't have a printer at all. Not worth purchasing.
No, I would not recommend this to a friendGarbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll never buy another HP Printer. Period. Avoid!
No, I would not recommend this to a friendNot Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked for 2 months and quit printing. You get what you pay for I guess.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is cheap junk. The plastic parts are very flimsy and the printer itself did not work with my dad's computer. We tried everything, even deleting the driver several times and reloading it and the printer still did not work properly. It took 4 minutes to print one page... I had a tech expert look at it and he got it to work but when we went back to print something it had reverted to it's previous issues. The tech guy tried again and we had the repeat of the same results. The control panel is not intuitive.
No, I would not recommend this to a friend