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Customer Ratings & Reviews

HP - EliteBook 14" Refurbished Laptop - Intel Core i5 - 8GB Memory - 320GB Hard Drive - Silver-Front_Standard

Customer rating

Rating 3.3 out of 5 stars with 10 reviews

  • 30%
60%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-10 of 10 Reviews
  • Rating: 5 out of 5 stars

    Fantastic deal, great quality, misprint of specs

    Posted
    Steven
    • My Best Buy® Elite MemberElite Member

    First off, I'd like to say the price of this refurbished laptop for the specifications that are printed is more than favorable. The affordability for something like this cannot be found anywhere that is as reputable as the refurbish company - who is actually a Microsoft authorized refurbisher. The quality visually is amazing and you can't tell between new and old. I would also like to note that the processor described in the description is not what I was sent. Don't use this as an expectation, as I make no promises, but I was sent the Elitebook with all the correct specifications aside from the included i7-2620M Quad-Core with a 2.70GHz clock speed. This is a significant upgrade from what is described above. The odd part is that every other specification is correct. So basically, I was very pleased with this unexpected surprise, and as always, at a great price. I did notify Best Buy of this occurrence though, so they may change it if it is a misprint. 18 month warranty for parts and labor is included with this masterpiece, and that includes wear and tear damage.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    TERRIBLE BUY

    Posted
    TERRIBLE
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This computer was a terrible buy. It came dirty, with dents and was corrupted. I returned this item to the nearest store and exchanged it for a real computer that works because I was attempting to get a full refund from this terrible dirty computer.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    ok for the price

    Posted
    scooter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    pros: cheap cons: weird power supply long on the ac side but very short on the dc side. means the box must be near the laptop when plugged in. Also the touchpad doesn't react well for me.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Do not buy

    Posted
    Christine
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If I could give this a 0, I would. It looks like its out of 1990. Also, they sent it to me with a failed hard drive and I had to go in store and return it

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Happy with purchase

    Posted
    Gretchen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my 9 year old daughter and very happy with it. I was hesitant to buy a refurbished product but it works like new .

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    broke did not work

    Posted
    Nativeworkforce
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    did not power up or load anything. lines across the computer screen did not hold a battery charge.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great computer for a reasonable price

    Posted
    EliteOwner
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this computer with the exception that I cannot connect my wireless headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great laptop

    Posted
    Gerrero13
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    It's a great laptop for the money. Refurbish is the way to go.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Super Great computer

    Posted
    Janewaymh
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a fast and great with many bells and whistles.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Laptop great battery bad.

    Posted
    Janeway
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Laptop was wonderful but battery was shot when I got.

    I would recommend this to a friend