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Customer reviews

Rating 2.7 out of 5 stars with 11 reviews

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55%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 3 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for my dad, good price but not ideal for someone who surfs the web regularly. Not good for someone who is in a hurry, the speed is only 8gb but overall not a bad laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good started laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst laptop you can get but it is a little slow and is meant for basic apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the same specs for a new laptop will cost atleast 200 more good value for money. Laptop looked almost like new

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dented cover and cursor didn't work in called the refurbishment company numerous times and they never answered,it went to voice mail, they never called me back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy, factory, Geeks refurbished?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop SUCKS!! Screen showing lines. DON'T BUY!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great but I had problems starting the windows system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dudd

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left and right side of keyboard do not work. Called customer service, beyond rude chick hung up on me, did not track the call because EVERYTHING she told me was a lie about getting a replacement. Laptop is heavier than initially thought. Was meant to be for my 10yr old.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer for starter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has 8 GB and plays discs. You should buy it really cheap price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS LAPTOP IS SO NICE I CAN PLAY CSGO MINECRAFT AND BO3 ON IT FLAWLESSLY ON ULTRA SETTINGS!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I admit I went through and gutted all the unneeded software, I have a software tech in the family, but now she is off to buy the same laptop, mine is screaming fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    i will say never buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst customer service and broken item..very bad!!

    No, I would not recommend this to a friend
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