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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 7 reviews

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86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Performance, Screen resolution

    Rated 5 out of 5 stars

    Great touch screen laptop, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it cost almost twice the cost of low-end machines in order to get Intel i7 processor with 8GB memory and 1 TB hard drive, with full 1080 HD screen resolution, it was well worth the extra money. Performance is very fast for all functions, it came with enough software applications to get you started with most functions you want, and it looks great. Added bonus is that it runs much cooler than previous laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Pretty Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good and would like to introduce to my friends. One thing I don't like is a little noisy. This works great. I am glad I purchased this product. Thank you.

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 4 out of 5 stars

    Great Laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked as advertised. The only downside would be the bloat ware it comes with, however that can be uninstalled fairly easily.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I really love this laptop!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly what I was looking for. It's fast with a lot of memory. I also love the look. The backlight is awesome. Very nice product, indeed. I'm pleased!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The laptop was a gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a gift purchase and the choice was a good one!

    I would recommend this to a friend
  • Cons mentioned:
    Not charging

    Rated 1 out of 5 stars

    Three Days Old, Hasn't Worked Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The notebook was shipped with the wrong charger (with a UK power plug AND a 45W [vs. 90W] adapter). After one phone session with Best Buy customer care, one visit to the Bloomfield Hills store, one visit to the Novi store, and one morning spent on chat with HP customer service, I now have the correct charger but the laptop won't charge. It says "Connected - charging" but the battery keeps draining and is now near zero. Not sure what else to do except send it back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchased, this is an excellent computer !!!

    I would recommend this to a friend
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