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Customer Ratings & Reviews

Your price for this item is $368.99
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The comparable value price is $1,349.99

Customer reviews

Rating 4.8 out of 5 stars with 1178 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Envy 17.3" laptop's large screen size, performance, and ease of use very positively, with many praising its lightweight design for its size. While some users experienced issues with the keyboard's functionality and found the speakers to be less than ideal, the overall experience was largely favorable. The included memory was also frequently complimented. A few users expressed some minor concerns about pre-installed software and occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,178 reviews
  • Pros mentioned:
    Battery life, Performance, Screen size
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    OVERALL TERRIFIC LAPTOP

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this laptop for a few days now and have some preliminary thoughts to share. I am a very high end user who needs space and speed; I have to have 8 programs/apps ooen for just one of my assignments. I use Adobe products. And I have multiple monitors. PROS: Large, clear screen; fast speed; touch screen; webcam/microphone (privacy camera); nice dual speakers; love the # of ports (2 x Thunderbolt 4; 1 x HDMI 2.1; 3 x USB-A 3.2) the backlit keyboard (I really like the keyboard); nice battery life; Bluetooth, Wi-Fi connectivity; headphone jack; and lightweight. This laptop does NOT come with a CD/ROM (optical) drive, but an external drive can be purchased and attached.. CONS: It tends to get warm occasionally. It's not consistent and I would not let that be a deterrant, but I might use it with a cooling fan. The system is very MICROSOFT driven. (It does come with Microsoft 365, but I dont know if any of them do. I have a subscription, so I just transferred to this laptop from the old one. You can ourchase and pay monthly or yearly.) Those are really the only two issues I might have. This is a nice laptop with great capability and I'm looking forward to attaching to my docking station and using at my desk with a wireless mouse/keybaord! I would definitely consider if you are looking for a bew laptop. P.S. I dont game, so I cant speak to any of those capabilities, but I would think it's a decent gaming computer with the speed and clarity it offers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    HP Envy 17.3" Full HD Touch-Screen Laptop Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 17.3" laptop blends performance and style seamlessly. With a Core i7 processor, 16GB RAM, and a 1TB SSD, it's ready for any task. The vibrant touch-screen display, sleek design, and ample connectivity options make it a versatile and stylish choice for both work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love My Laptop!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP. I love the 17” screen, Intel 7 processor, very fast, 1.1 TB storage, plenty of USB ports, and light. Love Windows 11, it finally allows me to use and monitor my IPhone. Best purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful, Fast, and Worth Every Dollar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 17.3" is a true workhorse. The i7 processor and 16GB RAM make everything run fast and smooth, and the 1TB SSD gives plenty of space with instant load times. The large Full HD touchscreen is bright, clear, and great for multitasking. Battery life is surprisingly strong for a 17-inch laptop, and the design looks premium and professional. If you want a big, fast, reliable laptop that can handle anything, this one delivers.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A Good, Tough Computer with i7 Crunching Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essentially the same model as my previous laptop which I've had for six years, or so. It still works, and this one with the larger screen, memory and SSD capacity promises to be an adequate replacement, especially since it was only $100 more than the one I bought six years ago. I'm happy to the extreme.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simply amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is truly amazing I cannot say enough good things About this purchase. This computer is lightning fast and has amazing capabilities. All the staff at Best Buy were amazing and extremely helpful especially because I was being so picky about what I wanted to get but they help me find the. Right combination for my needs. Thank you once again best buy for making my shopping experience amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Love this prchase! Thank you Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Geek Squad! Your advice was awesome! My wife and i love this and it is already an outstanding addition to the business. The speed is excellent and the big touch screen is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    FAST AND SWEET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, super clear screen. plenty of ports for additional remote devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slim, sleek, but sturdy design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second HP Envy (the first one was stolen) and I love the ease of setting it up, the capacity, and the slim, sleek design. Easy to tote around and work on location!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Satisfying Purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I wanted a hard-working device that can handle office workload as well as college work, and it is super-efficient. I am a big fan of large screens, and the quality does not disappoint. Due to its size, it is a bit heavy and not meant for portability, but that was perfectly fine for me. So far, so good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Speed

    Rated 5 out of 5 stars

    Windows 11

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Set up, Needed help Everything I Wanted , Touch screen Very Fast Great for Classes and studying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A clean install of Windows 11 has no drivers...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer! I purchased an open-box unit (HP Envy 17.3" Full HD Touch-Screen Intel Core i7 with 16 GB RAM and 1 TB SSD Laptop) from Best Buy in Pittsburgh. They shipped to me in Ohio in a few days and it works perfectly! The only issue I had was it did not come with any drivers because when they cleaned Windows 11, they did not update it, so I couldn't do anything right out of the box, including get to Windows desktop. Windows 11 does not include even basic drivers and prevents the user from downloading them directly without jumping through hoops. I had to go to another computer and find the drivers, but that is a Windows issue, not Best Buy. It would be nice for Best Buy to include the drivers on a jump drive to make the customer experience better so the user doesn't have to go to YouTube to figure out the issue when first launching Windows 11. Also, it would be nice if Best Buy had made sure that HP already had my warranty accurately documented, I wouldn't have had to prove to HP that I bought this new. Imagine my surprise if I wouldn't have checked on the HP site! Other than those two issues, stellar purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    HP IS My FAVORITE

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP! Out of all the other computers I’ve used this is my favorite. This is the second one of the identical computer that I purchased. The only reason I am buying another one is because I accidentally spilled coffee on it after having it for six years. I recommend HP and this computer in particular. I use it for my business and home use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good touch screen laptop -- bad for touch typists

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good touchscreen product, without DVD drive, at a fair price. However it has a design choice/flaw that some users will find serious, others not: The large touchpad is not centered under the J key rather than the G-H keys of the QWERTY keyboard )see photo, Thus, touch typists must either keep their right palm perpetually in the air above the palm rest or twist their right wrist awkwardly and uncomfortably to the right to prevent frequent unwanted touchpad touches. Other issues: Arrow keys need a tactile clue to let you know you're on them without looking, there is no NumLock LED so you have to use trial and error to see whether it's on or off.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Most Capable Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a valuable asset. As an accountant, this computer allows me to navigate through big programs all at once with ease. With the amount of storage this computer contains, organizing clients into the drives makes all the difference in the world. Highly recommend this computer to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great laptop! You won’t be disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Fast and efficient. Super easy to use! Love that it’s touch screen. This is my second one of this make and model. The only thing I would change would be the keyboard background lighting. The older version had the keys semitransparent, where you could see the letters glow. This version has the keyboard light up but not transparent.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Laptop: Sleek Design, Powerful Performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP's latest laptop is a game-changer. The vibrant display, impressive battery life, and excellent sound quality make it a top pick for both work and entertainment. A winning combination of style and performance!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for an awesome Laptop, this is one that you definitely want to check out. Extremely happy with its performance and execution for the functions that I use it for in my business. I'm confident that you'll love it too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and fast! I love the touch screen option. The speakers are crisp and clean. Terrific purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Medina Plumbing & Rooter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for my company doing invoicing and billing has never been easier! Quick & efficient Could ask for a better product & this was an open box purchase in great shape! Thank you best buy

    I would recommend this to a friend