Customer Ratings & Reviews

Excellent, solid computer, and there were no problems during setup. The 17" screen is clear and crisp and has helped me with my vision problems immensely. I wasn't happy about it having Copilot at first (even without the Dragon chip it has a Copilot button) but as it turns out, Copilot is really good at tech support, and unlike googling, you can see the answers without all the annoying ads. The only disappointment is that the large touchpad makes it uncomfortable to type on when it is placed on a desk. It's find when it's on your lap but difficult to reach the keys when on a desk. Since I use an external keyboard, that's not a problem for me but it could be for you.

I've been extremely pleased with my new HP-Envy. I've had this brand several times and have been very pleased. My last one was a Dell, but it never measured up to what I was used to. With the assistance of the Cloud I was able to set my new computer up myself and transfer files that I needed. The display is vivid and beautiful. Best Buy is the only place that I would buy a laptop or computer.

This is a get laptop especially for my profession in accounting. I love the large touch screen and full keyboard!

I desperately needed a new laptop after my last one unexpectedly stopped working. This model meets my needs but really too new to give any meaningful feedback. The only reason for 4 stars is the keyboard. I needed a keypad which works with no problem, but the arrow keys are not spaced well, with the up/down keys very much smaller so becomes awkward to use. Also, the mouse portion, especially with the right click is not very responsive.

It’s every thing I need for working from home, I have laptops in every room in my house, but this is the best one out of all four of my laptops

Great computer with easy setup. I’m enjoying the fast speed it operates and the ease of Windows 11.

Couldn't ask for a better laptop everything I could have wanted and more highly recommended

This computer is much faster than the computer I previously owned. It is quick to connect to websites and peripheral equipment. The Best Buy sales person recommended this HP Laptop for my specific needs. I am extremely pleased with this model.

My HP 17" laptop is working well. No hassles setting it up and linking to my printer (though the Geek Squad did most of the setup at the store....yeah Geek Squad) My Gmail is slow coming up but then it and my internet have the same icon (?does this matter??)

Very good I love how fast it is and it’s incredible but for me I wish it had more speaker power

Love my new HP Envy!! Great product!! Love the touch screen!!

I bought my HP Envy a little over a year ago, and while I really liked it at first, the experience didn’t hold up. The large 17” screen was great, and although the laptop is a bit heavy, it felt solid and I liked having the bigger display. What really disappointed me was that the motherboard crashed just after the one‑year mark. For a laptop at this price point, I expected it to last much longer. It performed well while it worked, but the reliability just wasn’t there in the long run. Overall, it started out strong, but the major hardware failure so soon after purchase made the whole experience frustrating and not worth recommending.

I love my HP Envy Laptop. It was exactly as advertised. It was easy to set up and start using. I would highly recommend.

Recently made a great purchase in chandler location. Excellent service with quick, easy financing! Looking forward for another purchase soon, thanks Best Buy!

Always on point. This is my 3rd HP Envy! Ease of use. Emoji key???….what??!!

Not bad so far! I can’t complain! It’s one of the best laptops by far! Try one today!

Love my new computer, works fast. Love how it’s touchscreen

Amazing product!! I recommend getting this if anyone needs an absolute beast when it comes to Laptops

Absolutely in love with this laptop! Display is crisp, backlit keys make it easy for me to work at night and not disturb my husband, and the facial rec unlocks instantly while keeping my data secure. The system is fast and I have tons of storage space. I've always love HP products, but this is far superior to anything I've ever owned! The battery life is excellent, touch screen makes it easy to zoom in on parts of contracts I'm reviewing, and the installed software provided everything that I needed to seamlessly transition from my old laptop.

I love this laptop!!! never had a touch screen before and sometimes I forget it is. It comes in handy a lot of times when I have to do something in particular. The graffics on it is great and crisp. This computer loads really fast. I love the sensor for signing in, convenient and no password to memorize.