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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 3.6 out of 5 stars with 7 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Resolution

    Rated 5 out of 5 stars

    Great Laptop. Great Gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on the road and in hotels and I bought this so I could game on the go. Has worked for me so far. I upgraded the ram to 16gb but it would have been fine without it. I run games on med/high graphics. Only downside is that max resolution is 1600x900 because I'm used to a 1920x1080 on the desktop. Other than that, it is an awesome buy for the price. This one has the better processor and the nvidia card instead of the intel graphics that another similar model had.

    I would recommend this to a friend
  • Pros mentioned:
    Display size

    Rated 4 out of 5 stars

    Best Deal I found under $1k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, I'd like better screen resolution, yes, I'd like more RAM. I can deal, as this is a backup box. Won't find better unless you spend almost another grand. I like the 17 inch display, because I'm getting old and it's easier on my eyes. HP has never done badly in the past 20 years - others have . YMMV.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to set up, Long life

    Rated 4 out of 5 stars

    Nice simple unit- Good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up straight out of the box. I am a straight business user, but the unit does everything I ask. It stats should allow it to have more than decent life-expectancy.

    I would recommend this to a friend
  • Cons mentioned:
    Ssd drive

    Rated 5 out of 5 stars

    A beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had an option for an SSD drive right from the get go, but other than the slow disk, the machine looks very nice and performs really well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Loading speed

    Rated 5 out of 5 stars

    HP Fan from now on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not usually an HP person and I was very wary about this laptop because of the fact that there are other top of the line laptops out there but this laptop is bomb! The graphics are smart and so is the loading speeds. I'm very happy with this purchase!

    I would recommend this to a friend
  • Cons mentioned:
    Frequent crashes, Poor customer service

    Rated 1 out of 5 stars

    Laptop has crashed 4 times in 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Envy Laptop has been total wiped clean back to manufactures settings 4 times and they have replaced the Mother board twice! I can't store anything exclusively on my laptop because I am waiting for it to crash again. HP will not replace it they have attempted to fix it 4 times and still won't replace. I have had the computer for 1 year and the problems started right after I received the laptop. There fix is now I have been assigned a case manager so when I have a problem I have a direct number to call instead of spending hours on the phone. I am very disappointed buying a HP laptop was a big mistake!!!!!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Faulty microphone

    Rated 1 out of 5 stars

    the products microphone doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product about six months ago but never had a chance to check my microphone but when i checked it wasn't working. Please check your device thoroughly when you buy

    No, I would not recommend this to a friend
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