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Customer reviews

Rating 4.7 out of 5 stars with 682 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers have good things to say about the Envy 2-in-1 laptop's performance, touchscreen, and battery life, frequently praising its speed, responsiveness, and clarity. Many appreciate the lightweight design and ease of use, along with the ample storage and great price. While some users noted the laptop can get warm during extended use and the fan can be noticeable at times, the positive feedback significantly outweighs the negative. The sleek design and overall user experience are also frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 682 reviews
  • Rated 5 out of 5 stars

    Nice laptop for basic needs with a great price tag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for great price. Perfect for our basic needs. I would recommend. The salesperson was very helpful and patience as I compared three laptops. I bought this one with touch screen, Ryzen 7 16gb memory 1TB SSD

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great experience on an open box laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great experience on an open box special. The laptop was very dirty and had glue remnants from old stickers (likely from being pre-owned). After cleaning it up & turning it on - I turned it on only to discover it had a loud ticking noise. After 2 trips to Geek-Squad & having it sent away for 8 days, the computer works flawlessly. Very happy overall. If you see a great deal on an open box at Bestbuy, its probably worth making the purchase. You have a very reasonable return policy as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Laptop and Employee review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product review and an employee recognition review. I purchased the HP ENVY 360 laptop and accessories and had great help from Sam at the Store in Janesville, WI. I was in the laptop section of the store and Sam had walked up to me and asked if he could help me and I told him what I was looking for and he had a few questions for me and guided me to the on-sale HP ENVY 360. I just needed a laptop for school work and general use and he showed me this laptop at a very reasonable price and I have been happy with my purchase so far. Sam was very knowledgeable of what I should be aiming at for a new laptop with more than enough capabilities with what I would use it for and how long it would last as far as overall life of the laptop was concerned. Sam was easy to work with as I'm not tech savvy very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Writer's Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a number of laptops including the Lenovo ThinkPad, Lenovo Yoga, Lenovo X1 Carbon. Also an HP Victus gaming laptop and a Lenovo Legion T7i Tower Gaming Desktop. However, out of all of those, and as a writer, I find this laptop has a comfortable keyboard for a writer like me on the go. Plus it's lightweight and has a nice screen. I've been using it since August 2024 with no issues. I'm happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best HP computers I've ever owned. I always get HP because of the quality and price. This HP has more qualities than my past 2 computers. This HP is sleek, durable, great features, and the price was right. This laptop does everything I need it to do plus more. The battery life is phenomenal as well as the speed. I'd definitely recommend this laptop even for gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best little laptop out there...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is tiny but mighty! I love everything about it. I mainly use it to write reports and works perfect for my needs. I found it on sale a couple of months ago and after my previous laptop dying on me this was a great replacement. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop the screen quality is excellent. It boots up quickly and has excellent battery life. Definitely a 5 star rating

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile and great for on the go. Very slim design with many functions such as touch screen and the screen folding back for tablet display.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. It was very easy to set up and use. It does exactly what I need it to and has a great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2 in 1 laptop. The working speed is great. The battery life is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great overall laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall product. Good battery, great keyboard, screen, graphics; sufficient power for all routine tasks and functions for college and young professionals. Not a gaming rig, although if you're a gamer then you'd already be keenly aware.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Productivity Increased!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straight to the point! Excellent on the go! This laptop is compact, light and a breeze to carry. It doubles up as a tablet if you need to make use of the touchscreen. As a quality assurance officer, writing reports and making quick use of the tablet capability is a must when working as I walk around the facilities. Do not expect high-end graphics, expect high productivity and portability with this product. For all the taskers I put this laptop through, I am amazed at how much the battery lasts. Would definitely recommend for someone who is constantly traveling and needs the efficiency of Both a tablet and a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    So much to say!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really satisfied with my purchase. I love everything about it. The fact that I can use it as a tablet and laptop. The processor is super effective and very fast. The battery is super durable. I charge it once a week and I use it several times during the week. I have no complaints. Maybe a little heavy to carry compared to other laptops that I’ve used in the past, but that is nothing after all the good things that I think of this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small but a powerful laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Great performance and even better battery life. Small and sleek. Can easily carry it around. So far no issues

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Works really good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, real fast, it fits in every bag thanks to its size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Speed

    Rated 5 out of 5 stars

    Overall fast performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very fast processor. Light weight is easy for carry for students as well as for traveling. Touch screen and light up keyboard is very convenient. Clear quality display

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    can play overwatch and fortnite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like the laptop and how you could flip it around and touch the screen which is a feature that I really like. i downloaded overwatch on it and fortnite and I think it does better on overwatch then it does with fortnite. and since I'm not used to playing on mouse and keyboard I just connected the xbox controller or my ps4 controller to it with the USB cable and I played it pretty good. i gace it 4 stars and not 5 only because I wished the brightness was more higher but other than that I think its a pretty good laptop. i also like how you could configure some settings in the computer like if you want to use it for performance, to turn off the fan noise. or to have it so the laptop stays cool which makes the fan go off to cool it. and I also like how it has the face to unlock which is iffy at first but you can keep on improving it. The laptop itself is also pretty light.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Speed

    Rated 5 out of 5 stars

    Absolute best value at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow, what an upgrad for me. I went from A Dell I purchased in 2017, it was amazing. Now, I just purchased my HP Envy x360 2-in-1 14" Laptop, which is about 2" smaller than my last laptop and the screen and video are.so amazing I dont even think about it. Its also lighter, always a plus, 1TB of space and a HOLY CRAP 16GB of RAM! This has been my wisest personal computer ever. I wish I was still in college, it would have been my best computer since my Bachelors and Masters Degree and would have been so much better. The speed is out of this world as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for my office needs. Clean design and easy to transport.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product ,its fast the software and the size of the laptop is perfect .

    I would recommend this to a friend
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