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Customer Ratings & Reviews

Your price for this item is $350.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 1030 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the ENVY Desktop's ease of use, performance, and solid-state drive storage. Many appreciate its compact size and quiet operation, along with the good value for the price. Some users mentioned challenges with the power button design and pre-installed software. A few customers expressed preferences for different operating systems or additional software applications.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,030 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it's great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this HP to replace a nine year old tower with Windows 7. So far it works very good. Super easy setup with existing monitor and speakers. Many different ports for connections. I have only used it for a few weeks, but at this point I would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Working great.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with recommendation of salesperson. It is smaller and easier to carry. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    work fast and correctly out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fast and correctly out of the box. Very quiet too

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Desktop PC with a large SSD and Memory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the PC for month. Everything is working fine. Only issue is that all the manuals are online (not uncommon these days) and it hard to see the icons with know which USB ports are 2.0 and which are 3.0. Bought the PC on sell. Great price for the features. Old PC was a 13 year on PC with Windows 7 (after a couple of upgrades and going out of support).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Happy with it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and clear. Easy to use and set up. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great for retired senior who likes to do basics.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer meets all my needs. Much faster than my old computer. Pre-loaded with the free card games, etc. I like to play ( by myself, not with online players). Even though this is the newer Windows 10 & my old computer was Windows 7 ( not able to download for 10), I've been able to learn the whole new format, quirks without much frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this computer for about a month and it is working great. We had the Geek Squad set it up and transfer all the data from our old computer. We are an older retired couple and not that computer savvy but it is perfect for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and I love the speed in which it connects.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Good Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for cad and basic excel programs, it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this computer ! It is very fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    much faster service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like cordless mouse! easy to use also. much faster too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great work computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up. small church perfect and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Ssd

    Rated 5 out of 5 stars

    Great Desktop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't buy another PC without a SSD installed. Super fast.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 10

    Rated 4 out of 5 stars

    once it is working properly I guess I will be ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had geek squad do the transfer from old cpu to new one. It worked ok for a day or two then as we started to use it daily we had many problems with the accessories. Now we have new printer and monitor and are still working on some soft ware issues. The geek squad has been very helpful. Trystin and Robert are very smart tech people and we are not. We still have a few problems that Robert Friedman has been fixing. He is smart and better yet able to communicate with us.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Fairly fast and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick boot time and overall solid machine. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick response and compact. Its quiet too. recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit I was very apprehensive about going to new computer and the Windows 10. Nothing to worry about, the computer that Best Buy employee Hagart recommended is a great unit and affordable. The Geek Squad took care of data transfer and we were on the way to enjoy improved computer use. Great people to work with, thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/08/2019 on sale for 599. Easy set up/install. Am using with two 24" screens. I'm not a gamer, but for my uses, internet/data/movie streaming it has worked as needed. Disk drive door is flimsy and touching with opening and closing but drive functions properly as a reader. I have not tried to write any discs with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good for price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this computer because of the price it worked great but wasn't' what i was looking for as far as ram and just overall processing power. i returned it and went with a cyberpowerpc 32gb ram computer that was 4 times the price of this. but for the price if this is what you budget allows not a bad pc to get as a starter

    I would recommend this to a friend