Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $251.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.8 out of 5 stars with 767 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the Envy Desktop as an excellent value, particularly praising its performance, ease of use, and reasonable price. Many appreciate the ample RAM and storage, along with its quiet operation and compact size. However, some users noted the absence of a DVD drive and limitations with the graphics card and power supply. A few also mentioned concerns about boot times and monitor support capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 767 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Speed and space

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very impressed with this HP desktop. I purchased this over getting another dough I have found the speed is unbelievable and it is so easy to manage I have many other HP products and they all connect with no issues has plenty USB ports which make this really special I recommend buying it The geek squad transferred overall of my data that was transferable to the new computer I brought it home and it was like I never been down We added another drive for my storage which will make my HP long lived with my data.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now a retired college administrator, I just have basic needs of Internet, email (Chrome), Word, Excel, newsletters and maybe an occasional PowerPoint. I replaced a 13-year-old Lenovo as it was slowing down, hard-drive was dying, my Office software was no longer supported, etc. Was waiting for this HP to go on sale again. New computer is wonderful! And fast! Windows 11 - will just take time to adapt to. Bought Microsoft 365 - was a good deal to try out for a year - so far, both Word and Excel improvements and sharper "look" are nice. Boot-up speed is very fast. I read some complaints about new keyboard and mouse...I think they're great - and solid, especially keyboard. I've used Trend Micro Maximum Security for 15 years in its different versions. It's the only protection that has never failed me. Overall, after a month of use (and a lot of research), this may be the best computer I've ever bought and I've had Dell (home and work), Gateway, Lenovo, including an all-in-one Ideacenter (knocked it over and broke screen). I added an inexpensive optical reader to load music CDs and add them to portable devices. I'm very happy with my purchase. Geek Squad transferred old files to new computer. Everything works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ram
    Cons mentioned:
    Graphics card

    Rated 5 out of 5 stars

    Great pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast start, plenty of memory. Very quiet. Only downside is the graphics card if you care about that

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Time to go back to a desk top!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new desktop. It’s very fast & responsive. I have struggled for years with an old slow lap top. It boots up in seconds & Zoom calls are a pleasure. I paired it with a new 27 “ monitor too. I’m looking forward to many years of use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New Computer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 10 years our old computer quit working, Went online shopping around and came across this one, checked it out and it is perfect for what we use it for. It work's great! If someone is looking for a good computer, get this one. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best option and lightweight design

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this hooked up to our TV via HDMI and it is definitely my favorite way to use a PC now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    After 10 years….

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back to using desktop and, man! its a world of diference. Dont like personally windows 11 but the right procesor does help navigate with ease and specially when you are learning and going back and foward on all the configurations it come with. Quiet and responsive <3

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Consumer Reports highly rated desktop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m taken aback that the performance is much better than I expected. I paired it with a 24” monitor and have enjoyed the blazing speed of each application. Will soon purchase the same computer for our personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy Camper

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer. Really fast. did have problems with the volume on the computer. But the Best Buy geek squad help solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    HP Envy Desktop Intel Core 17

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought this HP Envy Desktop, I have no problem with in. It is easy to install, fast and so far reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Computer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought my old one was great but this model is light years ahead. I would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great PC for the value.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC! Everything works as it should. No complaints whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    H P computer buy. Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ease of transaction with great help from associates

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described fast n exciting great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes work more fun

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the features you need for a great office or home desktop and it looks cool too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    M.2 SSD

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says 2 slots for M.2 SSD. Bought a spare one when bought this desktop. But when i am about to install it, i cant find the other slot the other M.2 SSD

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Pc

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this ver much, it’s actually helping me with my editing skills

    I would recommend this to a friend
  • Pros mentioned:
    Price, Ram, Speed

    Rated 5 out of 5 stars

    Great home PC

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer a to replace a 5 year old Lenovo A12 processor budget computer. I am a home computer user who doesn't do intensive gaming and wanted a little higher end component stock computer. I waited until it was on sale at $799 again and got the last one at the store in Savannah, GA. Right out of the box I noticed a dramatic difference in performance from the i7 processor with SSD hard drive. The 16gigs of ram was the most in a computer I've ever bought. The setup was seemless and I was able to import many files from my Onedrive and Google drive without any hiccups. I was also able to install some older programs like Quicken 2009 that I had stored on a Passport external drive. I use PC Matic to protect my system so will let the McAfee expire when it's done. I am very pleased with the operation of the computer for my needs but did make one change. I ordered a crucial 32gig memory kit to upgrade which was very simple to complete. The system recognized it immediately and no issues. The change in speed from my Lenova to this HP Envy is incredible. I can't comment about how it will perform for gaming but the graphis processor is onboard and probably passable at best for hard core gamers. Also for the record, I am not using the included keyboard and mouse. I don't like the chiclet keys on the included keyboard so opted to say with the Logitech set I bought years ago. I do like the design of the HP mouse but will stick with my Logitech there as well. Overall I believe this is a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Ram
    Cons mentioned:
    Graphics card, Power supply

    Rated 5 out of 5 stars

    Nice computer if you are not a gamer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice prebuilt for just about everything except gaming. If you are looking for a gaming rig, keep looking - there is no discrete graphic card and the 310 watt (proprietary) power supply limits what you can install. That said, it's more than enough for any office and general computing needs. I added an additional 16gb of memory for 32 bucks from curcial and it's working well for my needs. I was using an old dell optiplex with a 4th gen i5 and 24gb ram. It was starting to get a little slow with CAD programs so this fits the bill nicely. I would wait for a sale on it, eight hundred is a decent price but I personally wouldn't drop a grand on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ram, Speed
    Cons mentioned:
    Boot time

    Rated 5 out of 5 stars

    An Excellent Value HP Desktop Computer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP desktop computer about three weeks ago after using another HP desktop computer for 11 years. While I was overall pleased with my previous unit, I could not believe the differences. This computer starts up in less than 30 seconds and shuts down almost instantaneously. It took 3-5 minutes for the previous unit. Windows updates often took 1-3 hours to complete and now are done in less than 5 minutes. While I was sorry that an optical drive was not included for CD/DVD play, I just purchased an inexpensive DVD writer. I am happy with the 16GB RAM Memory, Intel Core i7 processor and the 1TB SSD storage. I am slowly getting used to utilizing Windows 11 and it so far has been okay. Since I am probably considered just a basic computer user, this device should be great for me for the next 5-10 years. I fortunately purchased it on sale for $750 and it now is listed at $999. Best Buy was wonderful to work along with. A gentleman from the Geek Squad came to my home and set up everything including the computer, monitor and printer. He also transferred all the data from my previous HP unit. Good value, good service and so far I am a happy Best Buy customer.

    I would recommend this to a friend