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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 692 reviews

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81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 692 reviews
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter to replace an older HP laptop. She loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall well Rounded laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great laptop. The mouse pad is a little sensitive. other than that this is a great machine.

    I would recommend this to a friend
  • Cons mentioned:
    No disk drive

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a student for accounting and its great. The only disadvantage is no disk drive

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Windows 8

    Rated 2 out of 5 stars

    Fair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too heavy. The battery does not last long.and I don't like windows 8

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to use for school purposes. I haven't found any downfalls other than not being able to turn the touchscreen off easily.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My daughter is loving this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! It is easy to use and my daughter will be using this at The U of O this September.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    excellent, versatile pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing I don't like about this computer is Windows 8 and the fact that the mouse pad is extremely sensitive to unintended touches

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good laptop for the price. Runs nicely but I've had a lot of issues with the mouse and would suggest just getting a wireless one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD LAPTOP COMPUTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a great overall computer with a lighted keyboard and great feeling keys. very fast and can expand the memory. Plays all the games I have very well. Cant be beat for the price thanks to a great buy by Best Buy.Very Satisfied..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first computer. This is so much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used the computers at the public library and that always met my needs. I didn't think I could afford my own or the monthly service. When circumstances arose that allowed me to purchase one, I chose a laptop for the mobility and convenience. I'm loving this computer. It looks beautiful, doesn't take up any room, and is more fun than I could have imagined. I am very pleased with my first computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have researched further did not have a cd drive which I need do will have to purchase one or a office program I'll upgrade soon

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer with lots of memory, especially someone who is going to school. Love touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, light weight easy to use! The only downfall is there is no DVD port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good all around laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good. Touchpad is a little touchy resulting in bouncing in and out of programs. Touchpad on older HP was much better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with my purchase. I simply love the touch screen application.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a great experience learning what would best serve my needs. This Envy was perfect. And Windows 10 upgrade was a real plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had few issues with the laptop as purchased from Best Buy. At this point, I have no problems recommending it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase...its everything I needed at such a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a great deal. Bought it with Office 2013 and use it primarily for internet work and word processing, spreadsheet, and PowerPoint. Only issue I had was limited connectivity with my internet connectivity. Used the Geek Squad tech support (AWESOME!!!) and they fixed a loose wi-fi antenna.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    met my needs day or night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function of this lap top is meeting the business needs of a season professional with window 10 upgrade very satisfied

    I would recommend this to a friend