Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $509.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4 out of 5 stars with 692 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 692 reviews
  • Rated 2 out of 5 stars

    2nd HP laptop ive had in 6 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 2nd HP laptop I bought my girlfriend since black Friday 2014, the first one I bought was from walmart and was a very close to this one but needless to say it had software issues that caused the dvd burner not to work so I returned it and got this one. We got it home and within the first 2 hours it got a virus while trying to install virus ware but it supposedly had it installed already? We took it back and got Toshiba - Satellite Radius 15.6" Touch-Screen Laptop - Intel Core i7 - 8GB Memory - 1TB Hard Drive - Satin Gold , this computer is amazing! I have a friend and a relatives who have bought Toshiba Laptops in the past and love them with no issues. To be on the fair side I have owned an HP desktop for 6 year or more and never had any issues or problems and never upgraded it, currently run windows 7 and works as good as it did when I bought it the 1 day.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love this laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use & lightweight! I have been using this everyday and I got no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good computer. nice interface

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this computer. Its bright coloful and I love the touch interface

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Serves its purpose - good for novice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen a little too big - mouse pad clicker hard to use - sign off menu different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just What I Wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft representative in the Best Buy store where I purchased my HP Envy listened carefully to my wants, needs, and budget, and found me the best possible product to suit my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use the computer in a retail business. So far it has been very dependable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smaller & more storage than what I had

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy portability. compact. much smaller with more capacity than what I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from old system. Still getting use to Windows 8. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop at a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for another HP Laptop and was not disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great. still trying to figure it all out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the computer. I am still trying to figure out windows 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop offers all the bells and whistles of the higher priced laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a been pretty good computer so far I haven't had any issue with it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse pad worked great! The whole laptop was good for what I needed it for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new HP Envy. It is my 2nd HP laptop.They make a nice product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop for college student

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this computer, it meets and exceeds all of my needs for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    big screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only thing it didn't have a connection for a extra monitor or dvd drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for kids

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids for drawing and daily school work. Web browsing is ideal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a new laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one fit my needs. It is the right size and so far works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast processor, easy to use no cd drive but overall great computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    old dog new trick for him. surprised how easy for a novice to learn

    I would recommend this to a friend