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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 692 reviews

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81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 692 reviews
  • Rated 5 out of 5 stars

    Great little machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is good. Did not notice that it does not come with a DVD player, had to buy an external DVD drive. Keyboard light can be turned on in the dark and off again during the day (F5). :-)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Below average computer for the working professiona

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is quite frustrating. The mouse refuses to cooperate. If I have Word open and try to surf the web, it crashes. If I could do it all over again , I would definitely not buy this computer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the HP Envy laptop. I bought it because I have recently returned to college. Does everything I need and more. Storage can be upgraded if needed. Easy to take around with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop with excellent speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the speed of the laptop and it has excellent speakers with a crystal clear screen for watching Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my better half for his birthday. It took a bit of time to get it set up, but once the set up was complete, it was smooth sailing from there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my mother for times when she needs to work from home. It does everything she needs it to do. Her favorite feature are the keyboard lights.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer, love the sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace a Toshiba I had, love the back lit keyboard and easy function! this unit has the Beats Audio system and I love the sound quality it provides! Great overall computer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is light and very responsive. I love surfing the internet as well as writing papers. I great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this computer for my husband to take to a week long class, and he loves the many features it has.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worse Computer I have every purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but issues since day 1. The mouse is AWFUL. It will randomly move or not move and click on things on the entire opposite side. I had to purchase a remote mouse and still have to reboot the computer frequently (Sometimes 1-3 times a day). Also, can not put any pressure on the keyboard where I would normally rest my hands. Very sensitive. It is very slow for a new computer and I have run scans frequently. We purchase 1-3 new laptops a year for work and this is by far the worse we have used.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    granddaughter thrilled with new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was a birthday gift for my granddaughter. She picked it out after looking at several. It was the one she wanted and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use and setup. Works great! Great speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer runs very slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice computer but it runs very slow. Nothing has been downloaded onto the computer but it still runs slow, even with simple tasks such as word processing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice computer if I knew how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called geek Squad and they were unable to help me. Told me to go back to the store. Store is over an hour away. Why did I pay for the geek Squad if they cannot help?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for people with sight problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The processor is slower than most on HP computers I have purchase in the past. Returned due to grainy screen and flicker. Will stick to a larger processor and HD.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is by far the best I have ever purchased. It can do anything. I really like the new windows on it. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Lifeline to the World

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is probably 5 or 6 years old. It has worked well during that time and it's still going strong. OK, maybe it is a little slower than a newer model, but I'm happy with the performance. HP is top notch and makes a quality product. I haven't had any need for repair and plan to keep this laptop for the foreseeable future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful graphics and I love that the keyboard lights up, great speed, totally happy with this computer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    like the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost the ability to use the citrix that I had loaded previously would not let me up grade the citrix to the newer version know I can't get on to my work account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good overall computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the lighted keyboard. Makes working in a dark room effortless. It's a nice size with good graphics.

    I would recommend this to a friend