Customer Ratings & Reviews

I so glad I made the choice that I did. Easy to use and best of all its light weight

After buying this computer 6 months went by and the computer crashed completely had to get it replaced thank God I got the warranty then not only did the replacement computer have lots of problems such as the graphics card is junk has lots of problems like connecting to TV every 5 to 10 minutes flashes on and off very annoying while watching any video , drive seems to want to fail hard drive is maxed out just using simple programs had to upgrade to SSD to try to solve the problem so got a total of over $1,000 into what should be a $300 computer in my mind you normally get what you pay for spending $700 would be a goodbye but not so would never recommend this computer to a friend would avoid total disappointment for me I've been buying computers from Best Buy for 20 years and this was the worst one I've had wish I never bought it would love to have gotten an extended extended warranty to get a new computer that wasn't junk like this one was expecting this computer to last longer than 2 years my warranty expired after having several problems tried to take it in to get it under warranty to no avail wish someone from Best Buy would resolve the problem for me and just give me something that works well without having to spend $700 on a new computer

Only problem. Geek squad and sales personnel need to know more of the the ins and outs of the computer.

The envy touch screen laptop is simple to use has nice graphics. A bit on the heavy side to carry around.

I'm still not too sure of this laptop, there are things I really don't like. For instance the touch pad is too touchy and makes you click the wrong thing, I chose to get a mouse but it's aggravating when trying to sit on the couch and do something. This was a concern I had when buying but I thought I would get used to it. Windows 8 is hard to navigate through too, but I'll get used to that.

This was a gift for my wife and she absolutely loves her new computer. It is also great for gaming ;)

I love the size of the laptop. It is not bulky. The new technology makes my tasks so much easier.

This computer has all the features I need for school. Can be upgraded for more storage space. Easily accessible and not to bulky. Good buy.

I have really enjoyed this computer- lightweight, easy to carry, great screen. Had to get used to Windows 8, but that didn't take too long.

The HP ENVY Laptop exceeds my expectations. Didnt think I would actually use the lighted keyboard but have found it to be a nice feature.

My other laptop was stolen, so when I replaced it, I wanted one with lighted keys. I love it!

for the price its not the best computer. the touch pad is not user friendly

Daughter loves the computer and the printer. Great service and friendly, knowledgable people.

Great laptop I love the beats audio. The mouse pad is. Little sensitive but other than that this is the best laptop I've ever owned

Great features such as the HP Picture and Music programs. I love the lighted keyboard also.

What a great computer. It does everything I like and more.

I wouldnt shop anywhere else than best buy for electronics. I appreciate the customer service and the quality of products offered.

I've had the laptop for a few months now and everything works great. Its a good size to work on and has all the features I need.

Best selection if you're not looking for 2in1. I just wanted basic laptop for school and this one surpassed all requirements.

It has features which are useless. Very slow. I think the designer was trying to make this apple and pc. They should have kept it simple