Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $509.99
Clearance
The comparable value price is $629.99

Customer reviews

Rating 4 out of 5 stars with 692 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 692 reviews
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product and the best buy service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop. Better than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase computers for our college kids here... Can't beat the service and warranty.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Awful track pad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this laptop, there are significant track pad issues and Windows 10 hasn't helped. I had to purchase a mouse just to make the computer useful as something other than a door stop. The mouse does work well so it is now functional- but, it isn't worth the money at all. I should have just saved more and bought the Apple, worth it in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new computer and printer. It will come in handy at school for her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was perfect for school and playing games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awsome it does everything that you want it to do like play games and video editing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was very easy to set up. Has many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computor great for hard to see

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gave computer to wife for Christmas she liked the lighted key board uses it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my wife to facebook with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this for Facebook and to play her games on and mess with her photographs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I use it everyday. Have had it for just under two months. No complaints.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Seems to be a good computer but -----

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it is not possible to turn of or deactivate the touch pad is driving me crazy. The slightest touch on the pad does crazy things to a document that is being prepared. I tried to exchange the Envy at Best Buy but too much time had elapsed. At my age (88) there is some shakiness in my hands which is why I sometimes brush the touch pad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great notebook

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Notebook Built in Bluetooth a plus. The only thing I wish It had 9 cell battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had mine for 5 months now, just got anther for the wife and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 laptops purchased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchase 2 laptops in the past 2 months and have been very pleased with both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for each of my twins' 8th grade graduation. Perfect for high school!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is fine nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the salesman in the store. He had a condescending, impatient attitude.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the touchscreen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, good battery life, touchscreen will spoil you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any trouble with it. It's very user friendly and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 2 in 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the 2 in 1 laptop or tablet I got and works great. Great purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I would recommend it to a friend!!!

    I would recommend this to a friend