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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 692 reviews

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81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 692 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect laptop for college. Easy to use and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and light weight. Would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for gaming and school work. It performs just as it is supposed to. No complaints. The features explained by the Best Buy rep were spot on. If there are weak points to this system I have not found them yet. I would reccomend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this laptop. Not too big and not too small. The touch screen is great and I don't ever want to go back to a regular screen. Sound for music is great. Fast and has lots of storage. Screen Resolution is great as well. I would recommend this to anyone who is looking for a great multipurpose system that is afforable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good touchscreen system for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the computer runs great. However, it started out having an issue with the sound. We plugged in headphones to determine if it was a sound card or speaker issue. After that, it seems to have resolved the problem for some reason. Also, a setting that changed network accessibility was randomly unchecked. I had to go digging through device manager and find the wireless device and look at its setting to resolve the issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this computer is working awesome; love the beats audio sound! Great laptop for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very fast. I also enjoy the touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine as a day to day laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son, the computer geek picked this one out for me. He uses it over his higher priced model!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this computer because of problems that we were having with a similar HP. Thankfully Best Buy made good on a purchase that we made in good faith. Although it did take several trys where Best Buy tried to repair it and we went round and round abou the data transfer and wound up paying $179 for Geek Squad coverage that we thought we already had and another $100 for transfer fees. But we came out okay although $279 poorer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, light weight, great speed, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this computer for about a month and a half and have had zero problems with it so far. Unlike a lot of touch screen laptops I did not find that this was too top heavy or uneasy. The laptop is a little on the heavier side but it's not too bad. I love the back lit key board and the battery life is pretty solid so far.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Love the touch screen. Low price too!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working out fine! Easy to use. Has everything I need

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love the touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Taking some getting used to, but I love the touch screen capability!

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Light and works well with gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight for travel and works well with gaming

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    exceptional sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the device is sound, but the disc transfer and the opaqueness of 8.1 was frustrating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like all the features especially the Beats audio. This is a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than most HP starting midels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Descent performance overall slow when multitasking but great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    The touchscreen is my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature is definitely switching from touchscreen to the mouse pointer! Sometimes when my pointer is stuck, I simply touch the screen! Sometimes, the screen switches by itself, but you can easily turn this off with settings.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    easy to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the touch screen and the ability to look at 2 screens at the same time.

    I would recommend this to a friend