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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 692 reviews

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81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 692 reviews
  • Rated 4 out of 5 stars

    The only thing I really miss is the number lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. All else is nice!!! Getting used to the touch screen will take some time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. Love the touch screen. I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, light weight, nice color. Able to do everything I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop with Windows 8.1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first touch screen laptop. I found it easier to figure out than I thought.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I was a little nervous getting the touch screen, but I truly love it. YOu can navigate regular if you want, but the touch screen makes so many things so much easier. I am new to Windows 8 which I got in addition and I love it. Great easy to use, affordable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic laptop for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop operates at an exceptional level for its price. Packed with an AMD FX processor and multiple cores, I can handle many demanding games. With the sufficient RAM, multiple applications are no issue. Touch screen makes windows 8 bare able. Only downfall is lack of optical drive.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Cool touch screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good product. The desktop is really cool. I enjoy the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great speed, great storage and good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a neat looking laptop that's robust enough for a demanding graphics designer on the move. The RAM is big and the hard disc is large enough for my storage needs. The price suited my budget so I'm very pleased indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    pretty good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has had a few small issues but still works really good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    A laptop that does everything I need for my work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. I like the touchscreen and graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you get a lot of good specs. Touch screen comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs very fast, sleek looking and the backlight keyboard looks sick!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop works very good love that the keyboard lights up easy to use in low lit areas . the touch screen is very good also, just wish the number lock lit up in sum way to see when its on or off but a very good product

    I would recommend this to a friend
  • Cons mentioned:
    Learning curve

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous pc operating system was xp pro now I'm trying to learn the 8. what ever . It's been quite a learning process. If not for the Geek Squad I would still be setting in the dark . Da-n virus !!! great start so far . Still learning all the good stuff that came with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good multipurpose laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what we needed. Had enough storage/memory. Lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    great laptop for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for gaming and surfing the web, especially for the price. My only complaint is that it has no disc drive. I did not know this when I bought the machine. I found out when I got it home

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very good upgrade!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have about an 8 yr old toshiba laptop and I must say this HP is a great upgrade from my ancient laptop! The touchscreen is great the trackpad is very responsive. The backlit keyboard is great for late night work. I'm overall happy with the performance of this computer!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop for ultimate mobility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop to replace a similar model from a few years back. We were not sure about the touchscreen nature of Win 8.0. Well, my wife is elated we bought this model. She is able to use the computer in places she never imagined because of the ease of using the touchscreen. The HP performs well and even the reticence of buying an AMD chip set has been alleviated. Works much better/faster than the prior Intel as well as some newer Intel sets we've used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice and fast computer user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. Have lived in fear of windows 8 and touch screen but you can set it to use the Old style screen and mouse. Great. Only drawback is no place to load a disc or DVDs. Have to download everything. I never thought to ask before purchasing. Service was really good and timely. Sales person was very helpful in making my choice.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school because my old one died after 7 years I love it. Only problem I had was caused by an apple software that downloaded once it was removed I haven't had a problem. Great battery life for use on the go and decent price tag for the features

    I would recommend this to a friend