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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 692 reviews

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81%
would recommend
to a friend

Customers are saying

Customers recognize the ENVY TouchSmart laptop for its user-friendly features and reasonable price point. Many users appreciate the laptop's touch screen, light weight, and easy-to-use design. However, some users have expressed concerns about the Windows 8 operating system and the lack of a disk drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 692 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Touchscreen computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very fast and windows 10 is excellent! The touchscreen works great and the slim lightweight feel to it is awesome for bringing it to college in my backpack...definitely worth the money!

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 5 out of 5 stars

    Well made. Better than my last laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had some difficulty learning windows 8, seems straight forward system but not for me. Signed up for Windows 10. The control zone has been a challenge as I have a tremor and sometimes I don't push on the right area. Overall, I like the quality of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high performing laptop that is light, screen is perfect size, comes with voice command and the sound is awesome. The price is right on.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great laptop so far! Runs The Sims 4 good!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    its got a lot of good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the touch screen makes it easy and more simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    love ny new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and the ease of using this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super fast, but touchpad is s**t.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this computer. It took a bit of playing with the touch screen and Win 8.1 but I'm adapting to the change from XP. I still use my wireless mouse in combination with the touch screen. The computer is much faster than my 5 yr old Gateway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still getting used to the new computer, sad that it does not have a internal CD/DVD drive. Lighter that the laptops I am used to. Has an external wifi off switch, volume control, sad that Windows 8.1 can not play DVD even with an external DVD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As there are 2 in the household who are doing online college classes, this laptop has the features that are needed. Also the reliability of speed and connecting to the college website are very important when taking online college courses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teen seems to have no complaints about completing homework, playing games, streaming videos, chatting with friends, etc... You know, all the stuff a young teen does when they're not on their phone, xbox, wii, PS, and huddled in their basement or bedroom cave they dugout from all their belonging's, over night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice surprise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. Difficult to see/tell difference with some keys. Too light of color. And very sensitive to your hand resting and will move curser unintentionally.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ... ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an HP Envy in 2014 (not sure which model) I was in love - everything about it was amazing. The screen display was gorgeous! But after having it for 3 months, my son dropped it and it was not fixable. GeekSquad said the version I had was since discontinued and the Touchsmart 15.6" is the most comparable. Sorry, it's not. The picture quality is eh..., some glitches (search reviews on: mouse pad jumping around and crackly sound on Beats Audio speakers) and I had to do MANY updates. I only use my computer for web browsing and iTunes. It may be really great for other things? If I didn't have that first envy to compare to, maybe I wouldn't mind this one so much.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop it is fast & also the backlit keyboard was a plus. The beat by dre speakers were very good too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good laptop I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good product, the only thing that stops me from giving it five stars, is the mouse pad, It has these weird glitches, but I just bought a wireless mouse and now it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something for my school work and 10 key is a must for me. I'm very pleased with the performance and speed of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great computer for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Macbook before but it was getting too expensive to repair. I bought his HP Envy computer for less than it would have cost to repair the other one. I am very happy with it and think it is a great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touchscreen is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchscreen is such a great tool! It makes it so much quicker & easier to edit (crop, zoom, etc) for blueprints. Literally cuts my time tremendously, 20 minutes per blueprint compared to an hour!! Glad I got touchscreen :)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a Vaio and I Love this laptop! Backlit keys are amazing and the ease of use is incredible! Can't beat the touch screen as well! Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 5 out of 5 stars

    I feel I madw a good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use large key board and especially happy with the large 15 inch screen. No fault of the computer itself , but windows 8 is not very user friendly.

    I would recommend this to a friend