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Customer reviews

Rating 4.5 out of 5 stars with 304 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are pleased with the touch screen, ease of use, and sound quality of the ENVY TouchSmart 23" All-in-One computer. Many also appreciate the compact size and sleek design. However, some users expressed difficulty adapting to the operating system and found the software challenging to learn. A few customers also wished for additional ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 304 reviews
  • Rated 4 out of 5 stars

    sleek and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the Geek Squad helped me set up a desktop it was OK. Before that I was going stark-raving mad trying to understand how to use Office 2013 etc. The tutorials were useless. I hate having to pay extra for basic instructions on how to use this.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great All in one.. very fast, and productive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the touch screen, and all the wireless features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exciting computer to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had not heard of an all-in-one until we went shopping for a new computer. Love having no tower, less cords, wireless everything. Plus the large screen that is touch or traditional. Highly recommend. The only thing I don't like is the size/scope of the keyboard. It feels smaller than traditional which I find hard to adapt to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After a rough start, so far, so good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a bit of a rough start, trying to get McAfee off and Kaspersky on....I love this system. One Geek Squad visit, and I'm in business....I needed a computer with a big monitor for photo editing and I just love the detail that the monitor provides.....have to go and get more software....but outside of that, I'm very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Looking Desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact desktop is perfect for someone that sits in front of the computer for many hours with the 23" monitor. Designed easily attach to USB ports and the touchscreen is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer I am very happy withy purchase. I did research and compared a few computers and this suited me perfectly financially and it has so much to offer. Will recommend to any one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very reliable and responsive for office setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have found this system to be an upgrade from a conventional PC for our small office setting. It is powerful yet compact. Once we got past the learning curve of using windows 8 we found the functionality to be great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great computer. Love everything about it. Would recommend this to anyone. HP did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC.... Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect PC for my wife. The all in one setup makes her very happy, no tower or cable mess, very nice touchscreen. The sales associates at Best Buy were very helpful. We were able to buy this PC for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from Windows XP to this touchscreen Windows 8.1 has been a challenge, but with trial and error, tutorials, and the Geek Squad, I am learning to appreciate some of the endless possibilities this computer has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent machine... IE 11 browser locks up often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased the ultimate Geek Squad service with this unit as I have had to use them to fix IE 11 several times already and about to call them once again to see about a browser downgrade. Other than that, I have had nothing but pleasant experiences with this PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Third time is a charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first 2, I like this computer, when it is working , it is very good, attractive , and fun to use. I believe we finally have one that works. Thanks for Best Buy for standing behind their products!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and run.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a highly functional up to date computer that only requires one plug to get it going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and very reliable love it so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had heard bad things about windows 8 but 8.1 is easy to use and have had no problems switching. Fast machine with everything I need to run my stock trading programs. Love it after 4 weeks of use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good computer for the money. We use this as out family computer and it serves that purpose nicely. The keyboard is hard to see in low light because there is no backlighting and it is black. My wife enjoys the photo editing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice machine for a young family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the family. I was a MAC junkie for the last 15 years (still am really) - but this machine has been awesome. Young kids using Windows in school and the iMac had too many moves. Screen is awesome and lightning fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been working on the laptop and wanted an all in one PC. Got this for a great deal at Best Buy, be sure to price check them with Costco. Computer works just fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great proceesor for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at several different model from dell sony and acer and this hp model had all the better features than any one else had so it was a no brainer and best buy offered 200 dollars in fee software to boot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product and space saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good choice for people with space saving needs and love fun tech stuff. Easily networked with my whole system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will probably be better once I learn to navagate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It,s not so much the fault of the actual product but it comes with Windows 8.1 installed. It's like learning to operate a computer all over again and very few of my favorate programs that I use are compatable.

    I would recommend this to a friend