Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $949.99
Clearance
The comparable value price is $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 304 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers are pleased with the touch screen, ease of use, and sound quality of the ENVY TouchSmart 23" All-in-One computer. Many also appreciate the compact size and sleek design. However, some users expressed difficulty adapting to the operating system and found the software challenging to learn. A few customers also wished for additional ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 304 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this computer for about 4 weeks now. Can't say any thing negative about the computer. Coming from XP, windows 8.1 took a little time to figure out. But going from a flip phone to a windows phone took a little time. I mostly still use the mouse, but there are times the touch screen is really helpful, especially when scrolling through long pages. I would buy this again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the large screen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my home office and love the convenience of having everything accessible with one touch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good all around computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned up my desk wonderfully - no box, no wires (only the power cord)

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Sound quality

    Rated 5 out of 5 stars

    great pc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast pc fast great pic very clear would recommend anyone to get this pc

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm coming from Vista so I have a lot to learn about 8.1, but am loving the speed, clear screen, ability to have two pages on screen at one time and all my emails open on the same page. More options than I will ever use. Love not having a box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not much chance to use it but so far, so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems getting my emails but there have been other factors, so doubt it is the computer. In any event, many frustrations!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy great for small spaces but big needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good computer with little to complain about. Price could be better, but comparing all of the other models at BB, this had all the features and brand name you could want.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Sound quality

    Rated 5 out of 5 stars

    Very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast, and has all my required features, good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As soon as I plugged it in, it did its thing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a lover of XP and when I was forced to go with Vista on my laptop I wanted to upgrade to a desktop with a bigger screen, as I am 73 years old. My new Envy is really fast and I found learning Windows 8.1 to be a breeze. For my part, it does most things automatically. Just a matter of swiping the screen to change from the desktop to the apps. I love the weather app and so many other features. The Beats audio is wonderful and I enjoy listening to Christian inspirational music as I go about my craft projects.

    I would recommend this to a friend
  • Cons mentioned:
    Windows 8

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. The only thing I don't care for is windows 8 otherwise I think it's a great all in one. With windows 8 you have to learn everything all over again. For younger people it's ok but for older people like me it's not so great.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Touch screen

    Rated 5 out of 5 stars

    Very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer. Very fast. Touchscreen is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    nice all in one pc.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    real great pc, looks awesome, love the touch screen and how much space i have on my desk now, only thing i would have like to see a better looking and feeling keyboard and mouse. for the price i would of thought those two things would be better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Very good product so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Not happy with incompatibility with some software programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up, just plug it in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready to replace my old Dell, did research and decided this was the computer for me. Was NOT disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up love the large monitor.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large monitor and Windows 8 is not as bad as some make it out to be. I have had no problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    great computer but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great, love how fast it is however, because it's newly made the touchscreen eventually bugs out and is annoying to try to disable. This was an issue that happened with multiple touchsmart computers. Overall a great product and worth the price. Get geek squad protection though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i enjoy my new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy working with my new computer. I do a lot of work from home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the only reason I got this one. The last one was also HP but the on/off switch went out and it was too expensive to repair. So this time, I am trying not to use the on/off button too much. Hopefully it will last a little longer. If no problem for 3-4 years, I thing I got my $ back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A solid PC with excellent processing power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a PC owner for 20 years now and this seems to be by far the best. First off, the solid state drive allows for a rapid boot and quick reponse when opening programs. It's processing speed and RAM are robust and able to handle many heavily taxing applications at once. (i.e. media servers, videos, analytical programs that require lots of resources) The keyboard and mouse pair and operate flawlessly but when it comes to pairing any other devices via bluetooth it offers great resistence. Windows 8.1, as I'm sure many would agree, while offering many advantages over previous versions, is laid out such that it requires additional "clicks" to achieve the task at hand therefore creating a bottleneck. HP's built-in "Support Assistant" is nothing short of amazing and the touch-screen offers dynamic control of your system. I strongly recommend this PC to anyone from a beginner to an advanced user.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    jury still out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trying to set up has been a real challenge between Windows and Google Apps I think I have software problems I also have trouble pulling in the Internet I am taking it in to Geek Squad tomorrow. 2 recommend this product to a friend at this time is a bit premature

    No, I would not recommend this to a friend
Sponsored