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Customer Ratings & Reviews

Your price for this item is $650.99
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Customer reviews

Rating 4.5 out of 5 stars with 508 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the ENVY x360 2-in-1 13.3" OLED Touch-Screen Laptop for its touchscreen capabilities, lightweight design, and affordable price. Many users appreciate the ease of use and find the laptop to be a great value for the money. However, some customers have concerns about the battery life, hinge issues, overheating, build quality, and limited RAM upgradability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 508 reviews
  • Pros mentioned:
    Easy to use, Speed, Touch screen

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop. So easy. Love the touch screen feature. Finger scan to unlock. Fast. Small. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1 13.3" OLED Touch-Screen Lapt

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design and Build Quality: The ENVY x360 features a sleek and premium design with a 360-degree hinge that allows it to transform into different modes, including laptop, tablet, tent, and stand. The natural silver color adds to its aesthetic appeal. Display: The 13.3" OLED touch-screen display on this model provides vibrant colors, deep blacks, and excellent contrast. OLED technology is known for its superior image quality, which can enhance your viewing experience. Performance: The laptop is equipped with an Intel Evo Core i7 processor, which offers powerful performance for multitasking, productivity, and even some light gaming. It should handle everyday tasks with ease. Storage and Memory: With an 8GB memory and a 512GB solid-state drive (SSD), the ENVY x360 offers a decent amount of storage for your files, documents, and applications. The SSD ensures fast boot times and snappy performance. Portability: The compact 13.3" form factor makes it highly portable, allowing you to easily carry it around for work or travel. The 2-in-1 design adds to its convenience, giving you the flexibility to use it in different scenarios. Connectivity: The laptop should come with a variety of ports, including USB Type-C and Type-A ports, which provide compatibility with various peripherals and external devices Overall I’m using it for office purpose at least 16 hrs a day , battery was good compare to other model even thought it’s 2-in-1 .

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Compact and Powerful Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy. Compact, powerful laptop that is my go-to computer. Almost two years on, the battery still holds a charge for almost 8 hours. Wish it had a SD card slot for pics from my SLR.

    I would recommend this to a friend
  • Cons mentioned:
    Build quality, Hinge issue

    Rated 1 out of 5 stars

    Do NOT Buy - Severe Design flaw

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT Buy I purchased this laptop in November 2021. 8 months of very light usage later, one day i opened the laptop and the right hinge popped clean off and shattered. I thought maybe i did something wrong (yes i told myself i "opened" a laptop wrong) and continued using it. Today, less than 2 years from my intial purchase, the second hinge also popped off, now leaving a barely attached screen. At this point, i knew this had to be a design issue, googled, and sure enough, on the hp forums there are dozens of threads and literally hundreds of replies with this same exact issue - HP skimped on cost by using some cheap plastic bond for the hinge and it predictably fails. Cant believe i paid eight hundred for this budget quality. avoid this at whatever price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    First review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product Pro’s: Amazing Screen viewing with touch screen capabilities. Able to play 4K. Easy to setup. Can play pc games on medium graphics. It does have two usb ports, one usb c port Which I like. Simple laptop and easy to use. Light weight Con’s not enough USB ports. Ports Doesn’t have Ethernet or hdmi. You have to be careful with the USB ports and not force it in or you will break it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Faulty hinges but great otherwise!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop itself has been great. Nice color and detail to the graphics, great speed, light and transportable. Only problem with this hybrid laptop/tablet is the faulty hinges. The right side popped out of the screen while opening one day. Now it’s going to be $120 or more just for the same faulty part. I’ll replace it myself to save a few $. Otherwise, it still works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP- Envy Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for college and always hear other students complaining that they can't complete their assignments due to the software, mac book is not a great option. Trust me HP is the best for school, work, or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop works pretty great. I bought it about 3 years ago and no fault recorded. I want to buy one now for my husband but not available. I badly needed this same laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop computer at my desk and when I am on the road!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great laptop! It is very fast, and the screen is amazing! Overall, great laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    College Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop strictly for college and love it. Very easy to use and set up. I had my last laptop for 9 years and was scared to upgrade. This laptop made it easy to start up. It is small and semi-light.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for education and entertainment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for education and also to serve any day to day purposes This work absolutely fine for all my needs at college and decent with some gaming It’s also light weight got good battery life and easy to be used as tablet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use touch screen and good size

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size and great battery backup.. worth the price.. touch screen is really useful. Sleek design and fingerprint unlock. Like it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very potable. Speed and display are okay. However, battery life is not all that great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this tv. Was the perfect size, love the picture quality and the price was reasonable

    I would recommend this to a friend
  • Cons mentioned:
    Hinge issue

    Rated 1 out of 5 stars

    Hinge broke off.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lawsuit, HP hopefully they own this design flaw or they will lose all customer base. i purchased 2 and both add the hinge coming apart. And all on the left, so it is a design flaw or just poor material.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My Hp and Bestbuy Attendants.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am enjoying the product with utmost performance, however the service I got from the Bestbuy attendants was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Got it open box, and while the box was a bit dinged up, the item was in great condition. And the OLED display is genuinely amazing. Really great being able to watch HDR content on my laptop.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Regret buying after 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the computer did what i needed and seemed nice and functional. However, after 1 year of light use without being dropped or any serious wear and tear the screen hinge has broken and came out right before finals. Apparently its common with these computers but isn’t covered and HP won’t call it a defect in the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    black screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could only use the computer twice. the third time I turned it on, the screen turned black! a brand new laptop it can´t be used it. as you can see in photos, once you turned on it appears the HP logo very blur and then black....also you can see the lights of the keboard on, but the screen black..

    No, I would not recommend this to a friend
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