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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 673 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the ENVY x360 2-in-1 laptop for its lightweight design, fast performance, and touchscreen capabilities. They find it to be a great value for its price and are pleased with its overall performance for daily tasks. However, some customers have expressed concerns about the battery life, limited RAM, occasional defective models, fingerprint scanner sensitivity, and speaker placement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 672 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Ultrabook with an amazing price tag!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am college student (pursuing a degree in Mechanical Engineering) and I needed a laptop that was extremely portable as I travel a lot and also was powerful without being bulky. So far I must say Im extremely impressed with the speed and multitasking between my simulation software and multiple apps all being used simultaneously. The privacy screen option for me also doubles as a night mode for me as it scales the brightness down enough so that my eyes aren’t overwhelmed as the display is brilliant. The fact that the screen can rotate 360 degrees is a plus but I dont see myself using that option much as I use an iPad Pro for tablet usage. Only con for me is that I have sweaty hands so the fingerprint reader isn’t always accessible to me as it misreads my finger. I adore the quick start up as well. It’s such a classy laptop and as a girl in engineering I wanted a machine that was both powerful and gorgeous to look at. For this price, im super pleased with this machine. I did lots and lots of research before buying and it has not let me down.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    New small laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for about a week. Easy setup and transfer of files and related programs. The laptop is lightweight and easy to handle. Display quality is excellent. Windows starts quickly and so far programs and system functions are very fast. The only negative is that the sound system does not produce much volume on the speakers, so for Zoom meetings etc headphones are a must. Since this is probably expected from a laptop this size I don't knock off points.

    I would recommend this to a friend
  • Pros mentioned:
    Touchscreen
    Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Great laptop with nice specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking laptop with nice specs. Thin and light design with small footprint. Super bright screen (1000 nits). Touch screen which can be used as a table. Fingerprint. Backlit keyboard. Camera shutter. Thunderbolt port. 11th gen Intel i7. Ram memory (8GB) was the only con. I returned it and bought it directly from the HP website with 16GB RAM for the same price. I would definitely recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Super little machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After checking out numerous reviews, I decided this would be a good purchase. It has been What I like: - lightweight - fast - body color - quick function keys for: on/off camera, volume, backlighting of key - not a lot of miscellaneous programs to get rid of on start up - easy set up What I have not liked - touchpad very sensitive; light touches changes screen Overall - very pleased and would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Sooooooooo happy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unhappy with my Apple airpad and after trying another tablet that I wasn't satisfied with I decided to try this 2-n-1 , all I can say is WOW!! I love everything about it. Fast, lightweight, very responsive touch screen, love having a full keyboard when needed. I got a great price when it was on sale before Christmas, but it would of been worth it for the normal retail price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Fast processor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the computer, only had it for a day. I did not like how small it is. The 13.6 inch size felt more like I was holding a chrome book or a surface tablet. It’s great if you like compact computers that are portable but I was looking for something bigger. The processor was lightening fast and the graphics were amazing. If you don’t mind the size it’s an amazing computer.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Envy vs Spectre

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop for the money. Fast, very portable and the screen is brilliant and colorful. The only downside to the 2020 model of this laptop is that it has a screen that's a little finicky.....you have to view it at just the right angle. I still give it 5 stars because for the money, it's a very good buy. Matter of fact, I bought this laptop in Jan 2021 as a gift for my wife. It's June 2021 now and I just ordered another one of these laptops, except it's the 2021 model (model 13M-BD0033DX) and the screen is much better. HP obviously responded to its customer's reviews on this matter. I have a Spectre and I love it, but the screen is cracked. I couldn't believe what it would cost to repair it, so I shopped for another high quality laptop and did lots of research on HP laptops in person at Best Buy and on HP's website....(sorry guys, HP is all I buy). The quality of these Envy's is so good, it's hard to justify shelling out hundreds of extra bucks just to have the word Spectre on it. Spectres are premium devices all the way, but there's nothing at all wrong with this Envy, especially if you're looking for value and can't afford to waste money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful laptop with great specs, but concerns

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a genuinely good laptop. It's lightweight with sturdy construction, aesthetically appealing with good processing specs. My main issue is with the privacy screen feature. If you are not looking at the screen straight on, you will see a dimmer image. While this would make sense for a privacy screen, this issue is present on different portions of the screen at the same time. That is to say, if you have angled the screen perfectly for the top portion of the screen, the bottom and sides will appear dimmer. This caused me eye fatigue and headaches, and I ultimately will have to return the laptop. Additionally, there is a slight crackle/rattle heard when playing audio. It is infrequent but I have heard it a half dozen times over the past 2 weeks. My past laptop, a 2016 HP Spectre had the same issue when I first purchased it and within a few months the sound worsened and could be heard with about 20% of audio playback. Over the years, the problem has only gotten worse. I am concerned that the same will happen with this PC.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Laptop - Narrow Screen Viewing Angle

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for $749 during the early black friday special. I really like it, but am still slightly debating if I am going to return it based on the narrow viewing angles of the screen. I read a couple reports of this before I bought the laptop and I can say that they are definitely accurate. It is not so much of a problem in laptop mode but when you use it in tablet mode, you can't really lay it flat on the table, especially in portrait orientation, because the screen almost totally blacks out. To be clear, this is with the privacy screen filter toggled off. Other than the viewing angle issue, the screen looks really nice to me. I've read some people say that they wish it was a higher resolution, but I don't know why I would need higher than 1080 on a 13 inch laptop. Other than the viewing angle issue, I really like the device. It is solidly built and an awesome size for carrying around and using in many different situations. I wanted a cross between a tablet and a laptop and this gets very close. The hinge mechanism seems solid. This is the first 2 in 1 that I have used and, I will say, I don't love that you press the keys on the back with your hand when holding it in tablet mode. This is probably just an aspect of 2 in 1s that I had not considered. Regarding performance, I have experienced no issues. I uninstalled McAffee and some HP bloatware but it wasn't too bad actually. I think once I had things uninstalled I had something like 480gb of usable space (I don't have the computer with me to check). I also downloaded Steam and played Rocket League with some friends for a couple hours. I bumped the settings down a notch from the top to ensure a consistent FPS but it ran great after that. I am going to try Steam streaming from my gaming desktop at some point in the near future. In summary, I think for the $750 price that I paid, this is a really good deal. However, I am still on the fence about returning the device due to the screen angle issue. It hampers the usefulness of it as a tablet. But it's a tough decision because other than the screen it is awesome! Cheers

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Price

    Rated 5 out of 5 stars

    excellent one for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the laptop for my daughter in this thanksgiving. It is very good price and nice looking. The speed is fast, easy for set up and use. the front camera is also good( i worry this before) enough for zoom meetings. My only concern is no HDMI interface, have to use converter. Guess this is size limitation.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Good for a student

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a nursing student in the midst of preparing for cumulative finals, and my yoga 730 decided now would be an ideal time to start acting up, just a few months after its warranty expired. Half of the keyboard no longer works, and I was thinking of trying one of those roll-up keyboards, but I just didn't like how they felt. Plus, portability is key; not convenient to have to carry around an extra keyboard to clinicals for doing prep and medication analysis. So, I decided who needs savings and began looking for a new laptop. So far, I like this computer. The keyboard has a comfortable layout, the screen looks nice, and my Bamboo pen works perfectly with it. Setup took a bit of time, but I blame the time it takes to remove McAfee more than anything for that. It has only been a couple of days, but so, it works well. It isn't anything flashy, and I don't like the location of the speakers, but that is just me being nitpicky more than anything.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touchscreen

    Rated 5 out of 5 stars

    Hp Hits the spot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Apple products for all personal use but needed a windows laptop for new work,this unit was on the top list of windows units ,so it fits my needs great and works great.Love the small footprint and backlit keyboard,plus touch screen.Would recommend this for all who need basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touchscreen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop at a great price! I really did my homework before purchasing another laptop and this one does everything I needed. Good speed, touchscreen, compact and light, plenty of memory. Easy to install/set-up. No complaints here! Would definitely recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Epic Value / Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only had this laptop for a day and I have to say it's ok. The main reason I'm giving this 5 stars is the value. Quality drops it down to 4 stars. For a premium laptop this is the best one you can get at this price point. The display is great, it's very colorful and the speakers are crisp. Set up was fairly simple and the 11th gen i7 evo platform is blazing fast. Battery life so far seems to be just "ok". Overall though I am really disappointed because it's not what HP states (bad marketing or misleading claims always irritates) going from 100% to 80% in 1 hour and 30 minutes on better battery and mixed use (email/web surfing/amazon prime) at 50% brightness. I'm going to give it more time and the benefit of the doubt that the battery quality improves latter on today because I really do like this computer overall. So in summary 4 stars for quality and 5 stars for value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mid Range Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: This laptop is a great laptop for people who need an all in one laptop that can do MOST (not all) things well. If you are a student or young professional who needs a laptop for everyday productivity and some fun, this is a great laptop for the price. NOTE: I purchased this for 750 dollars on sale, and such the 5 stars is for that price point. At the standard 1000 dollars I would give it a 4.25 stars and you might want also to look at other options. Performance: - A great integrated graphics card. The Xe Iris graphics allows you to play a lot of lighter weight games without much hiccups. I personally am able to play Civ 6 and League of Legends with great framerates and graphics. - Good size hard drive. The hard drive is big enough to hold on to a fair amount of movies, shows, games, etc. 512 GB is more than enough to not need a dedicated external HD to lug around. - 8 GB of RAM is okay for daily needs. I hear it can be upgraded so that helps in future proofing. Don't expect to run a dozen programs at the same time on this. User Interface - The keyboard is mildly left shifted and not exactly centered. This will take some getting used to. - The trackpad is great, very responsive and feels great. - The screen is a great highlight! As someone who is concerned with security, the built in privacy screen is very welcome! The brightness is also amazing, I can go outside and still see everything very well. - The sound is very good. Not much bass, but very passable. Note that the speakers seems to be downward facing meaning that depending on the surface, or lack thereof, this laptop is on, the soundstage will seem different. IO - 2 USB A ports is a nice addition. - 1 USB C port is sufficient considering there is also a separate charging port. You will need to live the dongle life to use external monitors. - Micro SD card is amazing, lets me expand memory without external HD and allows me to download my camera/drone pictures without wires. - Headphone/mic jack is good. Overall, this is a good all around mid-ranged laptop. For about half the price of similarly spec'd high end competitors, you can get the same performance. Do not expect a performance beast in this machine, buy a desktop or a bigger fatter laptop for that. On a scale of Mitsubishi Mirage to a BMW X8 this would be a highly spec'd out Toyota/Honda, dependable, highly usable, and luxurious enough for day to day use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touchscreen

    Rated 5 out of 5 stars

    Great features. Great quality. Great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quality compact touchscreen laptop at an affordable price. This HP-Envy x360 provided all of the features I was searching for and more. It is very attractive, sturdy and has the solid state drive which most users prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Very good laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good laptop. Bought it for my wife. Very fast. I prefer the larger keyboard with the 10-keypad but my wife doesn't need it so we went with this one. Really impressed. Very lightweight and really fast. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touchscreen

    Rated 5 out of 5 stars

    Great for a College Student!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time choosing between this HP laptop and a MacBook Air. I chose the HP Envy X360 because it’s touch screen, turns into a tablet, the keyboard lights up, it’s thin and compact, and has more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 3 out of 5 stars

    Great device - Some quality issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device size is very practical if you move a lot and the screen is very bright and clear. The keyboard feels very nice and the computer is super fast. A couple of problems made me switch to a different brand: 1. Every now and then the sound stops and I receive an error indicating there is no sound hardware. 2. The fan is very loud. 3. For some web pages, icons and QR codes did not display properly and caused issues when scanned with a phone. This was the deal breaker for me as I use whatsapp on the desktop and online office 365.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    HP-ENVY x360 2-in-1 (Great Laptop)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that I bought this laptop. very fast and perfect to use for my YouTube channel. Perfect size and it is not heavy, which is great for me.

    I would recommend this to a friend
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