Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1357 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the ENVY x360's touchscreen, ease of use, performance, lightweight design, and attractive price. Many appreciate its speed and ample memory, finding it a great value. However, some users experienced issues with battery life, overheating, and excessive fan noise. A small number also reported problems with the hard drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,357 reviews
  • Rated 5 out of 5 stars

    Good computer so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer so far. I like the flip option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can use this as a lap top/tablet!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and reliable, have had no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for eveveryone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have been very happy with my new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great labtop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it is perfect for work and play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient I like it for school it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop for college

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop because of how useful it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves this system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great notebook and the image quality is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I would use it laptop I wanted great reviews

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    does not break the bank

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good labtop I would recommend this to anyone who does not want to spend a lot of money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought then it stopped automatically going into tablet mode, I've been the phone with hp tech support3times the past month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Laptop broke today, April 21 !!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop worked fine until today. Will not charge or power on even when plugged in !

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great picture, user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, picture quality is wonderful. There is a glare from screen that makes it difficult to see keyboard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A little disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because I needed a faster one for school and to my surprise it is just as slow as my old one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I bought a different one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I bought was a lemon. After spending hours trying to get my data, emails, etc transferred over, I had to return it for another one. Then, the new one had issues with the programs working correctly. Instead of taking it back to Best buy to leave with them, I spend $125 paying someone else to fix it. I use it for work and could not let them have it for a week.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice, but had it's problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one I purchased quit working after 2 weeks. I exchanged it and this one is working like it should.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger and the laptop when you use this Are both ,very hot that you think are going to explode

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is average at best. The video card is clunky, but for basic functions it gets the job done.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The headphone jack does not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone jack does not work so I am unable to connect the system to our church sound system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great if u can't decide between a Labtop&a tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it except for it won't download a hi-Rez act. So my son can't download smite or pallidines.

    I would recommend this to a friend
Sponsored